This project is designed to be an AI-Powered ChatBot that can interpret a customers SMS message and respond accordingly. Its purpose is to ease the workload of customer service representatives from having to repeatedly answer basic questions. Examples of it working are available below
The AI utilizes Amazon's Lex, which is uses "natural language understanding (NLU) to recognize the intent of the text." Lex then interacts with AWS Lambda which decides what to do with the users intent. If the intent isn't understood, it will ask for clarification. Lex will then respond by either asking for clarification or respond with the information the user asked for.
Jairo Garciga - LinkedIn | Github
Rachel Mathews - LinkedIn | Github
Ryan Smith - LinkedIn


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