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Original file line number Diff line number Diff line change
@@ -0,0 +1,181 @@
---
meta:
title: Understanding Webhook event payloads
description: This page details the fields of the webhook event payloads for Scaleway Transactional Email
content:
h1: Understanding Webhook event payloads
paragraph: This page details the fields of the webhook event payloads for Scaleway Transactional Email
tags: spf dkim dmarc transactional
dates:
validation: 2024-09-20
posted: 2024-09-20
categories:
- managed-services
---

Events triggered by webhooks contain payloads that describe and detail the events.

Find below a detailed description of the fields in a [Webhoook event](/managed-services/transactional-email/how-to/create-webhooks/) payload.


| Tag | Description |
|---------|-------------------------------------|
| `id` | Event identifier |
| `type` | Event type |
| `organization_id` | Domain Organization |
| `project_id` | Domain Project |
| `domain_id` | Domain identifier |
| `domain_name` | Domain name |
| `created_at` | Event creation date. Dates should be included in RFC-3339 format. |
| `email_sent_at` | Email reception date by the recipient server. Dates should be included in RFC-3339 format. |
| `email_queued_at` | Email reception date by TEM proxy or API. Dates should be included in RFC-3339 format. |
| `email_id` | Email identifier (used for GetEmail endpoint) |
| `email_from` | Email FROM address |
| `email_to` | Email recipient address |
| `email_headers` | SMTP headers |
| `email_error` | SMTP message explaining the drop |
| `email_next_try` | Next time the email will be sent to the recipient server |
| `email_try_count` | Total number of tries attempted for this email |


## Examples of payload by event type

Webhooks may trigger different [types of events](/managed-services/transactional-email/concepts/#webhook-event-type). These types have varying payload fields.

## email_queued
```json
{
"id": string,
"type": "email_queued",
"organization_id": string,
"project_id": string,
"domain_id": string,
"domain_name": string,
"created_at": date,
"email_queued_at": date,
"email_id": string,
"email_from": string,
"email_to": string,
"email_headers": [
{
"name": string,
"value": string
}
]
}
```
## email_dropped
```json
{
"id": string,
"type": "email_dropped",
"organization_id": string,
"project_id": string,
"domain_id": string,
"domain_name": string,
"created_at": date,
"email_sent_at": date,
"email_id": string,
"email_from": string,
"email_to": string,
"email_headers": [
{
"name": string,
"value": string
}
],
"email_error": string,
}
```
## email_delivered
```json
{
"id": string,
"type": "email_delivered",
"organization_id": string,
"project_id": string,
"domain_id": string,
"domain_name": string,
"created_at": date,
"email_sent_at": date,
"email_id": string,
"email_from": string,
"email_to": string,
"email_headers": [
{
"name": string,
"value": string
}
]
}
```
## email_mailbox_not_found
```json
{
"id": string,
"type": "email_mailbox_not_found",
"organization_id": string,
"project_id": string,
"domain_id": string,
"domain_name": string,
"created_at": date,
"email_sent_at": date,
"email_id": string,
"email_from": string,
"email_to": string,
"email_headers": [
{
"name": string,
"value": string
}
]
}
```
## email_spam
```json
{
"id": string,
"type": "email_spam",
"organization_id": string,
"project_id": string,
"domain_id": string,
"domain_name": string,
"created_at": date,
"email_sent_at": date,
"email_id": string,
"email_from": string,
"email_to": string,
"email_headers": [
{
"name": string,
"value": string
}
]
}
```
## email_deferred
```json
{
"id": string,
"type": "email_deferred",
"organization_id": string,
"project_id": string,
"domain_id": string,
"domain_name": string,
"created_at": date,
"email_sent_at": date,
"email_id": string,
"email_from": string,
"email_to": string,
"email_headers": [
{
"name": string,
"value": string
}
],
"email_error": string,
"email_next_try": date,
"email_try_count": integer
}
```

6 changes: 5 additions & 1 deletion menu/navigation.json
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Expand Up @@ -2401,6 +2401,10 @@
{
"label": "Setting up and using TEM webhooks with SNS topics",
"slug": "use-webhooks-with-sns-topics"
},
{
"label": "Understanding Webhook event payloads",
"slug": "webhook-events-payloads"
}
],
"label": "API/CLI",
Expand Down Expand Up @@ -5329,4 +5333,4 @@
],
"label": "Additional Services"
}
]
]