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Mar 3, 2025
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fix(bil): faq #4524

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fix(bil): faq
ldecarvalho-doc Mar 3, 2025
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fix(bil): remove doublon
ldecarvalho-doc Mar 3, 2025
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8 changes: 3 additions & 5 deletions faq/billing.mdx
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Expand Up @@ -9,7 +9,7 @@ dates:
category: console
productIcon: BillingProductIcon
---
## Billing and invoicing
## Billing and invoicing

### How am I billed for Scaleway services?
All Public Cloud services are based on the "pay as you go" model, which means that you only pay for what you use.
Expand Down Expand Up @@ -104,7 +104,7 @@ If after several manual attempts you cannot manage to trigger a successful trans
### Can I use a virtual or prepaid card as a payment method?
No. Virtual or prepaid cards are **not** accepted as payment methods. When using a credit card, ensure you are using a physical card, protected by 3D secure.

### Can I pay my invoice using a different payment method?
### Can I pay my invoice using a different payment method?
Unpaid invoices have to be paid with a credit card. You can [add new credit cards](/billing/how-to/add-payment-method/) to your account.

### How can I obtain a SEPA Mandate?
Expand Down Expand Up @@ -165,10 +165,8 @@ No other additional taxes, but European VAT is collected.
If you are not located in one of the 27 member states of the European Union, no other tax will be added to your invoice, per application of EU laws.
European B2B customers (excluding French B2B customers) are exempted from VAT, as long as they provide a registered VAT number. Just add your VAT registry number to your profile, and your invoice will be updated accordingly.

If you do not provide a valid VAT number, you will be considered an individual customer (B2C), and the local rate will be applied.

### Do I have to provide a VAT number?
[The prices shown on our website include EU VAT](/faq/billing/#do-the-prices-shown-on-the-website-include-eu-vat). If you do not provide a valid VAT number, you will be considered an individual customer (B2C), and the local rate will be applied.
If you do not provide a valid VAT number, you will be considered an individual customer (B2C), and the local rate will be applied.

### How can I remove or update my VAT number?
It is impossible to edit your VAT number once a value has been set. [Contact our support team](https://console.scaleway.com/support/tickets/create) if you need to update it.
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