Skip to content
Merged
Show file tree
Hide file tree
Changes from all commits
Commits
File filter

Filter by extension

Filter by extension

Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
2 changes: 1 addition & 1 deletion pages/account/how-to/recover-a-lost-password.mdx
Original file line number Diff line number Diff line change
Expand Up @@ -47,7 +47,7 @@ If you lose access to your email account, you will not be able to reset the pass
- If you have an individual account, your passport or local ID card
- If you have a corporate account, the certificate of incorporation and a copy of the last Scaleway invoice you received

Once you have gathered all the required documents, send the request by email to: [document@scaleway.com](mailto:document@scaleway.com).
Once you have gathered all the required documents, send the request by email to: `document@scaleway.com`.

We will update the email address on receipt of the application, subject to validation.

Expand Down
2 changes: 1 addition & 1 deletion pages/account/how-to/use-2fa.mdx
Original file line number Diff line number Diff line change
Expand Up @@ -101,6 +101,6 @@ To do so, make a request to our Trust and Safety team. You must make your reques
- If you have an individual account, your passport or local ID card
- If you have a corporate account, the certificate of incorporation and a copy of the last Scaleway invoice you received

Submit the complete set of required documents via email to [document@scaleway.com](mailto:document@scaleway.com).
Submit the complete set of required documents via email to `document@scaleway.com`.

After analyzing your documents, our team will deactivate your two-factor authentication (2FA).
Original file line number Diff line number Diff line change
Expand Up @@ -55,7 +55,7 @@ Remember that if you lose both your MFA device and backup codes, you will need t
* Copy of your last Scaleway invoice or the amount charged if you do not have a copy
* A card or bank statement showing your Scaleway invoice debit

Once you have gathered all the required documents, the request has to be sent by email to: [document@scaleway.com](mailto:document@scaleway.com).
Once you have gathered all the required documents, the request has to be sent by email to: `document@scaleway.com`.

## SSO authentication is not working

Expand Down
Original file line number Diff line number Diff line change
Expand Up @@ -31,6 +31,6 @@ If you cannot access your email address, please contact our Trust and Safety tea
- If you have an individual account, your passport or local ID card
- If you have a corporate account, the certificate of incorporation and a copy of the last Scaleway invoice you received

Submit the complete set of required documents via email to [document@scaleway.com](mailto:document@scaleway.com).
Submit the complete set of required documents via email to `document@scaleway.com`.

Once your email address is updated, you can submit a [lost password form](https://console.online.net/en/user/recovery) to request the recovery codes for your account.