scaleway · ldecarvalho-doc · Jul 4, 2025 · Jul 1, 2025 · Jul 1, 2025 · Jul 1, 2025
diff --git a/macros/general/troubleshooting-ticket.mdx b/macros/general/troubleshooting-ticket.mdx
@@ -11,19 +11,19 @@ If you still cannot solve your problem, [open a support ticket](/account/how-to/
     - Log / trace of the error (if possible)
     - Screenshots (using our secure [pastebin tool](https://privatebin.iliad.fr/))
     - HTTP status code (if applicable)
-    - Request type (PUT, GET, etc., if applicable) 
+    - Request type (PUT, GET, etc., if applicable)
 
 <Grid>
-<DefaultCard 
+<Card
   title="AI search"
   description="Use our AI assistant to find solutions."
   url="/ai-search/"
   label="Ask AI"
 />
-<DefaultCard 
+<Card
   title="FAQ"
   description="Get general information on Scaleway products."
   url="/faq/"
   label="Read FAQ"
 />
-</Grid>
+</Grid>
@@ -12,14 +12,16 @@ dates:
 categories:
   - console
 ---
+import Requirements from '@macros/iam/requirements.mdx'
+
 
 You can choose the color scheme of the [Scaleway console](/account/concepts/#console) according to your preferences. We offer a light, dark, darker, or system-based color scheme.
 
 <Message type="note">
   This feature is currently not available for [IAM Members](/iam/concepts/#member).
 </Message>
 
-<Macro id="requirements" />
+<Requirements />
 
 - A Scaleway account logged into the [console](https://console.scaleway.com)
 - [Owner](/iam/concepts/#owner) status or [IAM permissions](/iam/concepts/#permission) allowing you to perform actions in the intended Organization

@@ -12,10 +12,12 @@ dates:
 categories:
   - console
 ---
+import Requirements from '@macros/iam/requirements.mdx'
+
 
 You can choose which language you would like to view the [Scaleway console](/account/concepts/#console) in. This language will also be used for any marketing and product communications Scaleway sends you.
 
-<Macro id="requirements" />
+<Requirements />
 
 - A [Scaleway account](https://console.scaleway.com)
 

@@ -12,10 +12,12 @@ dates:
 categories:
   - console
 ---
+import Requirements from '@macros/iam/requirements.mdx'
+
 
 This page shows you how to change your [Scaleway account](https://console.scaleway.com) password.
 
-<Macro id="requirements" />
+<Requirements />
 
 - A Scaleway account logged into the [console](https://console.scaleway.com)
 

@@ -12,18 +12,23 @@ dates:
 categories:
   - console
 ---
+import CloseVsErase from '@macros/console/close-vs-erase.mdx'
+import Requirements from '@macros/iam/requirements.mdx'
+
+import image from './assets/scaleway-account-closed.webp'
+
 
 If you do not want to use Scaleway services anymore, you can close your account and/or [erase your personal data](/account/how-to/manage-my-personal-data-gdpr/#how-to-erase-your-account-and-personal-data).
 
 ## Closing your account or erasing your personal data: what’s the difference
 
-<Macro id="close-vs-erase" />
+<CloseVsErase />
 
 ## How to close your account
 
 Closing your account will permanently delete your Organization’s servers, resources, services, and backups. However, you keep access to the Scaleway console.
 
-<Macro id="requirements" />
+<Requirements />
 - A Scaleway account logged into the [console](https://console.scaleway.com)
 - [Ownership](/iam/concepts/#owner) of the Organization you intend to delete
 
@@ -46,4 +51,4 @@ Closing your account will permanently delete your Organization’s servers, reso
 
 When your account is closed, you can still access the Scaleway console. A red banner at the top navigation bar will display to inform you that your account has been closed. If you want to reopen it, you can [open a support ticket](https://console.scaleway.com/support/tickets/create).
 
- <Lightbox src="scaleway-account-closed.webp" alt="Screenshot of the Scaleway console. A banner informs you that the Organization is deactivated and can be reopened by submitting a support ticket." />
+ <Lightbox image={image} alt="Screenshot of the Scaleway console. A banner informs you that the Organization is deactivated and can be reopened by submitting a support ticket." />
@@ -12,8 +12,12 @@ dates:
 categories:
   - console
 ---
+import Requirements from '@macros/iam/requirements.mdx'
 
-<Macro id="requirements" />
+import image from './assets/scaleway-support-plans-overview.webp'
+
+
+<Requirements />
 
 - A Scaleway account logged into the [console](https://console.scaleway.com)
 - [Owner](/iam/concepts/#owner) status or [IAM permissions](/iam/concepts/#permission) allowing you to perform actions in the intended Organization
@@ -29,7 +33,7 @@ The default support plan for an Organization is the **Basic** plan, but it can b
      Alternatively, click the question mark icon on the top menu to go directly to the console Help Center.
     </Message>
 2. Click **Upgrade plan**. You are redirected to the **Support plans** tab of the console Help Center.
-    <Lightbox src="scaleway-support-plans-overview.webp" alt="" />
+    <Lightbox image={image} alt="" />
 3. Click **Select** to select a plan.
 
     A pop-up displays a disclaimer message informing you that:

@@ -12,7 +12,9 @@ dates:
 categories:
   - console
 ---
+import CreateAccount from '@macros/console/create-account.mdx'
+
 
 Scaleway is a complete cloud ecosystem, offering a single way for you to create, deploy and scale your infrastructure in the cloud. Create your Scaleway account to gain access to the [Scaleway console](/account/concepts/#console) and [Scaleway API](https://www.scaleway.com/en/developers/api/), and deploy our products and services with ease.
 
-<Macro id="create-account" />
+<CreateAccount />
@@ -12,8 +12,13 @@ dates:
 categories:
   - console
 ---
+import LoginMember from '@macros/iam/login-member.mdx'
+import Requirements from '@macros/iam/requirements.mdx'
 
-<Macro id="requirements" />
+import image from './assets/scaleway-magic-link-email.webp'
+
+
+<Requirements />
 
 - A [Scaleway](https://www.scaleway.com/en/) account
 
@@ -26,7 +31,7 @@ Instead of using your password, you can use a **Magic Link** to authenticate you
    A magic link will be sent to your email inbox.
 3. Check your email inbox for an email with the subject **Scaleway - Passwordless Authentication** and open it.
 4. Click **Authenticate Myself** to connect to the Scaleway console.
-    <Lightbox src="scaleway-magic-link-email.webp" alt="" />
+    <Lightbox image={image} alt="" />
 
 You will be redirected to and logged into your management console.
 
@@ -49,7 +54,7 @@ Scaleway provides Single Sign-On (SSO) options for a seamless login experience.
 
 If you were added to a Scaleway Organization as an [IAM Member](/iam/concepts#members), you must follow a dedicated login process.
 
-<Macro id="login-member" />
+<LoginMember />
 
 ## How to log in using MFA
 

@@ -12,10 +12,13 @@ dates:
 categories:
   - console
 ---
+import CloseVsErase from '@macros/console/close-vs-erase.mdx'
+import Requirements from '@macros/iam/requirements.mdx'
+
 
 Scaleway makes it easy for you to manage your personal data and privacy via the console.
 
-<Macro id="requirements" />
+<Requirements />
 
 - A Scaleway account logged into the [console](https://console.scaleway.com)
 - [Owner](/iam/concepts/#owner) status or [IAM permissions](/iam/concepts/#permission) allowing you to perform actions in the intended Organization
@@ -66,13 +69,13 @@ If you do not want to use Scaleway services anymore, you can [close your account
 
 ### Closing your account or erasing your personal data: what’s the difference?
 
-<Macro id="close-vs-erase" />
+<CloseVsErase />
 
 ### How to erase your personal data
 
 Erasing your account and personal data will permanently delete your Organization’s servers, resources, services, backups, and all data related to your account.
 
-<Macro id="requirements" />
+<Requirements />
 
 - A Scaleway account logged into the [console](https://console.scaleway.com)
 - [Ownership](/iam/concepts/#owner) of the Organization you intend to delete

@@ -12,17 +12,21 @@ dates:
 categories:
   - account
 ---
+import Requirements from '@macros/iam/requirements.mdx'
+
+import image from './assets/scaleway-notif-icon.webp'
+
 
 The **notification manager** allows you to configure different types of notifications about Organization events, for the users in your Organization. These events include incidents, technical issues or maintenance, security alerts and billing. The notification manager also provides shortcuts to your [Budget alerts](/billing/how-to/use-billing-alerts/), [Cockpit alerts](/cockpit/how-to/enable-alert-manager/), and the Scaleway [status page](https://status.scaleway.com/).
 
-<Macro id="requirements" />
+<Requirements />
 
 - A Scaleway account logged into the [console](https://console.scaleway.com)
 
 ## How to notify users in your Organization
 
 1. Click the bell icon, or **notification manager** icon, in the top-right menu of the Scaleway console. You are directed to the Notification Manager page.
-    <Lightbox src="scaleway-notif-icon.webp" alt="" />
+    <Lightbox image={image} alt="" />
 2. Scroll to the **User notifications** section.
 3. Check the box(es) next to the email of the user for who you want to set up the notifications. Four [types of notifications](#types-of-notifications) are available: **Incident**, **Technical**, **Security** and **Billing**.
     <Message type="important">

@@ -12,10 +12,12 @@ dates:
 categories:
   - console
 ---
+import Requirements from '@macros/iam/requirements.mdx'
+
 
 Scaleway provides 24/7 basic technical support by ticket for free. You can contact our support team directly from the console. You can also [upgrade your support level](/account/how-to/configure-support-plans/) to benefit from phone support and a dedicated account manager.
 
-<Macro id="requirements" />
+<Requirements />
 
 - A Scaleway account logged into the [console](https://console.scaleway.com)
 

@@ -12,10 +12,12 @@ dates:
 categories:
   - console
 ---
+import Requirements from '@macros/iam/requirements.mdx'
+
 
 If you forget or lose the password to your [Scaleway account](https://console.scaleway.com), there are several methods you can use to regain access.
 
-<Macro id="requirements" />
+<Requirements />
 
 - A [Scaleway](https://www.scaleway.com/en/) account
 

@@ -12,8 +12,10 @@ dates:
 categories:
   - account
 ---
+import Requirements from '@macros/iam/requirements.mdx'
 
-<Macro id="requirements" />
+
+<Requirements />
 
 - A Scaleway account logged into the [console](https://console.scaleway.com)
 

@@ -12,6 +12,8 @@ dates:
 categories:
   - account
 ---
+import Requirements from '@macros/iam/requirements.mdx'
+
 
 Abuses are complaints regarding the use of Scaleway services for illegal behavior or hosting of illegal content. Abuse reports for the same issue on the same resource within a given time frame are grouped by case.
 
@@ -21,7 +23,7 @@ However, Scaleway reserves the right to immediately suspend the infringing servi
 
 If you encounter any issue with the resolution of an abuse, ensure that you contact the abuse team by opening a [support ticket](https://console.scaleway.com/support/tickets/create) directly from your console.
 
-<Macro id="requirements" />
+<Requirements />
 
 - A Scaleway account logged into the [console](https://console.scaleway.com)
 

@@ -12,22 +12,27 @@ dates:
 categories:
  - console
 ---
+import Requirements from '@macros/iam/requirements.mdx'
+
+import image from './assets/scaleway-billing-personal-info.webp'
+import image2 from './assets/scaleway-billing-corporate-info.webp'
+
 
 The [Scaleway console](https://console.scaleway.com) allows you to choose between two types of accounts, Personal and Corporate. All users are given the possibility to select one or the other option when first signing up for a Scaleway account. If you signed up for a personal account and need to convert to a corporate one, follow these instructions.
 
 <Message type="important">
  Switching to a corporate account is permanent. You will not be able to switch back to a personal account once the conversion to corporate is completed.
 </Message>
 
-<Macro id="requirements" />
+<Requirements />
 - A Scaleway account logged into the [console](https://console.scaleway.com)
 
 1. Click **Billing** in the top right drop-down menu. The **Billing** dashboard displays.
 2. Click the **Payment and billing tab**.
 3. Scroll down to billing information, then click <Icon name="edit" /> **Edit**. A pop-up with your billing information displays.
-    <Lightbox src="scaleway-billing-personal-info.webp" alt="" />
+    <Lightbox image={image} alt="" />
 4. Check the box at the top to confirm you wish to have a corporate account. A new form displays.
-    <Lightbox src="scaleway-billing-corporate-info.webp" alt="" />
+    <Lightbox image={image2} alt="" />
 5. Enter your company's information, including name, address, and valid VAT number.
     <Message type="note">
     European B2B customers are exempted from VAT, as long as they provide a registered VAT number. Learn more about our [tax policy](/billing/faq/#do-the-prices-shown-on-the-website-include-eu-vat).

@@ -12,12 +12,14 @@ dates:
 categories:
   - console
 ---
+import Requirements from '@macros/iam/requirements.mdx'
+
 
 You can enable multifactor authentication on your Scaleway account for heightened security. Once enabled, an additional security code generated by your phone is required to access your account.
 
 Multifactor authentication provides extra layers of security. In addition to your password (the first factor), other factors (such as an MFA app) are required to access your account. Even in the event of a leaked password, your account is protected.
 
-<Macro id="requirements" />
+<Requirements />
 
 - A Scaleway account logged into the [console](https://console.scaleway.com)
 
@@ -51,7 +53,7 @@ Next time you log in to your Scaleway account, you will be prompted for an MFA c
 
 If you no longer have access to the device in which you set up your MFA, you can update your MFA information and set it up via the Scaleway console.
 
-<Macro id="requirements" />
+<Requirements />
 
 - A Scaleway account logged into the [console](https://console.scaleway.com)
 - [Owner](/iam/concepts/#owner) status or [IAM permissions](/iam/concepts/#permission) allowing you to perform actions in the intended Organization

@@ -12,10 +12,12 @@ dates:
 categories:
   - account
 ---
+import Requirements from '@macros/iam/requirements.mdx'
+
 
 The **search bar** functionality of the Scaleway console allows you to quickly find Scaleway resources and products.
 
-<Macro id="requirements" />
+<Requirements />
 
 - A Scaleway account logged into the [console](https://console.scaleway.com)
 

@@ -12,18 +12,23 @@ dates:
 categories:
   - console
 ---
+import Requirements from '@macros/iam/requirements.mdx'
+
+import image from './assets/scaleway-add-id-document.webp'
+import image2 from './assets/scaleway-choose-country-of-issue.webp'
+
 
 Verifying your identity allows you to [unlock resource quotas](/organizations-and-projects/additional-content/organization-quotas/) and fully benefit from the console's features and products.
 
-<Macro id="requirements" />
+<Requirements />
 
 - A Scaleway account logged into the [console](https://console.scaleway.com)
 - A valid payment method linked to your account
 
 1. Click **Add ID document** under **(Optional) Verify my ID document** on the [Organization dashboard](https://console.scaleway.com/organization/). You can also verify your identity from the [Settings tab](https://console.scaleway.com/organization/settings) of your Organization dashboard. 
-    <Lightbox src="scaleway-add-id-document.webp" alt="" />
+    <Lightbox image={image} alt="" />
 2. Click **Start** to proceed.
-    <Lightbox src="scaleway-choose-country-of-issue.webp" alt="" />
+    <Lightbox image={image2} alt="" />
     <Message type="important">
       Use a valid government-issued photo ID. A residence permit is also considered a valid identity card.
       These are some examples of documents **not accepted** by the ID verification tool: