-
Notifications
You must be signed in to change notification settings - Fork 1.6k
Description
Examples for reproducing the problem can be found at the links below. Issue is described perfectly in the links. Both questions are still unanswered, and i am facing the exact same problem.
Mod_callcenter reload xml error
mod_callcenter reload configuration (queues / agents / tiers) from xml
I am using mod_callcenter with mod_xml_curl to provide callcenter.conf for each queue by letting xml_curl request for it.
Upon restarting queue with callcenter_config reload queue queue_name@domain
xml_curl requests configuration file, but old configurations don't get deleted.
example old config:
<tier agent="1001@default" queue="support@default" level="1" position="1"/>
example new config:
<tier agent="1002@default" queue="support@default" level="1" position="1"/>
running callcenter_config tier list
after new configuration:
queue|agent|state|level|position
support@default|1001@default|Ready|1|1
support@default|1002@default|Ready|1|1