simpli-support
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simpli-template
simpli-template Public templateStarter template for creating new Simpli Support microservices
Python
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simpli-core
simpli-core PublicShared Python SDK for the Simpli Support product family — domain models, settings, structured logging, cost tracking, and FastAPI utilities
Python
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simpli-triage
simpli-triage PublicAI-powered ticket classification, priority scoring, and intelligent routing engine
Python
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simpli-reply
simpli-reply PublicContext-aware AI draft response generator that composes replies matching your team's tone and style
Python
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simpli-kb
simpli-kb PublicKnowledge base builder with semantic search, gap analysis, and staleness detection
Python
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simpli-qa
simpli-qa PublicAutomated quality assurance scoring for support conversations with rubric-based evaluation and agent scorecards
Python
Repositories
- simpli-core Public
Shared Python SDK for the Simpli Support product family — domain models, settings, structured logging, cost tracking, and FastAPI utilities
simpli-support/simpli-core’s past year of commit activity - simpli-simulate Public
Automation dry-run and sandbox testing — test rules against historical cases before deploying
simpli-support/simpli-simulate’s past year of commit activity - simpli-benchmark Public
Performance baseline measurement, period comparison, and automation ROI tracking for support operations
simpli-support/simpli-benchmark’s past year of commit activity - simpli-qa Public
Automated quality assurance scoring for support conversations with rubric-based evaluation and agent scorecards
simpli-support/simpli-qa’s past year of commit activity - simpli-insights Public
Theme discovery, emerging topic detection, and pattern analysis across customer support cases
simpli-support/simpli-insights’s past year of commit activity - simpli-assist Public
AI-powered agent copilot with contextual suggestions, next-action recommendations, and conversation insights
simpli-support/simpli-assist’s past year of commit activity - simpli-assess Public
Case complexity scoring and automation readiness analysis for customer support teams
simpli-support/simpli-assess’s past year of commit activity - simpli-macro Public
Smart macro and workflow automation engine with Jinja2 templating, variable injection, and usage analytics
simpli-support/simpli-macro’s past year of commit activity - simpli-pulse Public
Real-time support operations dashboard with volume forecasting, SLA monitoring, and WebSocket streaming
simpli-support/simpli-pulse’s past year of commit activity
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