Create a knowledge bot that learns actively. Follow these simple steps:
Upload/link a FAQ document to [QnAMaker]: https://qnamaker.ai/
Test and publish the QnA using the simulator provided in the qnamaker site.
Note the URL.
Create an Azure BotService. It gives you a template using which you can associate the QnAMaker
You can associate LUIS also to add more intelligence to your plain vanilla QnAMaker based bot
