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Feb 12, 2025
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Create guidance on contextFilters error #973

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14 changes: 14 additions & 0 deletions docs/cody/troubleshooting.mdx
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Expand Up @@ -105,6 +105,20 @@ It indicates that our web application firewall provider, Cloudflare, has flagged

Consider disabling anonymizers, VPNs, or open proxies. If using a VPN is essential, you can try [1.1.1.1](https://one.one.one.one), which is recognized to be compatible with our services.

### Error with Cody `contextFilters` during chat or editing code

The `contextFilters` setting in Cody is used to control which files are included or excluded when Cody searches for relevant context while answering questions or providing code assistance. Sometimes, you can see the following error:

```
Edit failed to run: file is ignored (due to cody.contextFilters Enterprise configuration setting)
```

This error occurs when you're trying to work with a file that's been excluded by Cody's enterprise-level `contextFilters` configuration. At times, this can happen to files that also haven't been excluded. First, check with your organization's admin to understand which files are excluded.

If the error occurs with a file that's not been excluded, the workaround is to uninstall the Cody plugin, restart your IDE and then reinstall the latest version of the extension.

This should clear the error.

### VS Code Pro License Issues

If VS Code prompts you to upgrade to Pro despite already having a Pro license, this usually happens because you're logged into a free Cody/Sourcegraph account rather than your Pro account. To fix this:
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