Troubleshooting

This page provides troubleshooting information for common issues with Tusk. If you open an issue for one of the following topics without troubleshooting, don't expect much of a response.

Error: InvalidKey

This error happens when your password is not accepted.

• Verify that you put in the right password (and optionally keyfile) by opening the database in KeePass or KeePassXC
• Verify that your database works on https://app.keeweb.info - we use the same crypto engine, and if it doesn't work there, it won't work in Tusk. If it won't open there, it might be a bug with keeweb/kdbxweb