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Original file line number Diff line number Diff line change
Expand Up @@ -208,6 +208,8 @@ From there, you can edit its name, filters, paywalls, and more.

#### Event count filters

<Note>Requires SDK version 4.7.0 and above.</Note>

Event count filters are a powerful way to target users based on the number of times they've performed an action or fired a placement. In this example, we would target users who have triggered the `caffeineLogged` placement at least 3 times in the last week:

<Frame>![](/images/campaign_audience_event_based_count.jpeg)</Frame>
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41 changes: 20 additions & 21 deletions content/docs/dashboard/overview-users.mdx
Original file line number Diff line number Diff line change
@@ -1,33 +1,31 @@
---
title: "Users"
description: "Get a snapshot view of users who recently triggered a placement in your app."
description: "Get a snapshot view of users who recently triggered a placement in your app, see their user journey, revenue events and more."
---

To view information about users who've recently triggered a placement in your app, **click** on the **Users** button in the sidebar:

<Frame>![](/images/overview-users-sidebar.png)</Frame>
<Frame>![](/images/overview-users-sidebar.jpeg)</Frame>

Once there, you'll see a list of users who've had a session within the last 24 hours by default (or you can filter them by a specific event):

<Frame>![](/images/overview-users-toggle-by-event.png)</Frame>
<Frame>![](/images/overview-users-toggle-by-event.jpeg)</Frame>

### Searching by user identifier

If you need to find a specific user, use the search box at the top:

<Frame>![](/images/overview-users-search.png)</Frame>
<Frame>![](/images/overview-users-search.jpeg)</Frame>

This will find users by their Superwall identifier (i.e. `$SuperwallAlias:44409AAF-244D-9F08-A18A-8F66B52FDZ01`). Hit **Enter** once you've copied or typed in an identifier, and the matched user's details will display.

### Filtering by event

Use the toggle at the right-hand side to toggle by a specific [placement](/campaigns-placements) or [standard placement](/campaigns-standard-placements) (such as session start, app close, app open, etc).

Below, Superwall displays all of the users who declined a paywall within the last 24 hours:
Below, Superwall displays all of the users who have opened a paywall the last 24 hours:

<Frame>![](/images/overview-users-main-view.png)</Frame>

Once you've chosen a placement, **click** the **refresh icon** to view the matched users.
<Frame>![](/images/overview-users-main-view.jpeg)</Frame>

Any placements that are specific to your own app (i.e. ones that you've manually added to a campaign) will show with your app's logo next to it. All of Superwall's standard placements will have a Superwall logo.

Expand All @@ -39,31 +37,32 @@ Any placements that are specific to your own app (i.e. ones that you've manually

### Viewing user profiles

To see more details about a user, click anywhere on one of the rows. Then, the user profile will be presented:
To see more details about a user, click anywhere on one of the rows. Then, the user profile will be presented where you can review revenue events, SDK events, and more:

<Frame>![](/images/overview-users-profile.png)</Frame>
<Frame>![](/images/overview-users-profile.jpeg)</Frame>

It's divided into four main sections:
It's divided into these sections:

1. **Profile:** This houses basic information about the user, such as their install date, user seed and more.
2. **Device:** Details about the device the user was on when the last placement was matched. View the version of the app they were on, the bundle id, install timestamps and more.
3. **Aliases:** Any alias that Superwall has assigned the user will show here. Read more about how user aliases are created [here](/identity-management).
4. **Event Browser:** Browse all of the recent placements the user has matched against. Search and filter by them, and click on any one of them to see more details about it.
1. **Overview:** Displays key user information including App User ID, Country, Total Spent, SDK Version, and user registration/last seen dates.
2. **Recent Events:** View revenue events and conversions, SDK events, and see the overall breadcrumb of actions the user has taken. You can filter or search by certain events as well.
3. **Entitlements:** Displays any active entitlements the user has attached, how long they'll be active and their corresponding indentifiers.
4. **Aliases:** Any alias that Superwall has assigned the user will show here. Read more about how user aliases are created [here](/identity-management).
5. **Apple Search Ads:** If you have the [Apple Search Ads](/dashboard/dashboard-integrations/integrations-apple-search-ads) integration activated, you'll see any A.S.A. data that relates to the user (such as the keywords used which led to install, etc).
6. **User:** This houses basic information about the user, such as their install date, user seed and more.
7. **Device:** The user's device details. All device attributes are searchable here as well.

The user profile contains a wealth of information. You can search events by name by using the **Search Events** textbox, and quickly filter by event domains using the toggle at the top-right of the event browser:

<Frame>![](/images/overview-users-toggle.png)</Frame>
<Frame>![](/images/overview-users-toggle.jpeg)</Frame>

The domains of events you can search and filter by are:

1. **Overview:** The default option, this shows all of the key events from today.
2. **Superwall Events:** These are [events](/tracking-analytics) automatically tracked by Superwall.
3. **App Events:** Placements that you've manually added to a campaign.
4. **Integration Events:** If you've integrated any 3rd party services, such as Revenue Cat, those events will show here.
4. **Subscriptions Events:** Any transactions, trial starts, and similar subscription events.
5. **All Events:** Displays every single event that's occurred today.

<Warning>Events from App Store Connect do not currently show here yet.</Warning>

To learn more about any specific event, just click on it and you'll be presented with extra details:
Click on any of them to see more information about the event:

<Frame>![](/images/overview-users-drilldown-event.png)</Frame>
<Frame>![](/images/overview-users-toggle-metadata.jpeg)</Frame>
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