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@max-koro max-koro commented Dec 3, 2025

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linear bot commented Dec 3, 2025

DOC-1431 Changelog

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Very minor edits - but good to go :)


## Improvements

🔗 Your users can now upload merchant profile supporting documents directly in Web Banking. Retrieve the upload URL from [`supportingDocumentCollectionUrl`](https://api-reference.swan.io/objects/supporting-document-collection/#supportingdocumentcollectionsupportingdocumentcollectionurlstring--) in the [`SupportingDocumentCollection`](https://api-reference.swan.io/objects/supporting-document-collection/) object and share it with them.
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did we change it to link vs URL? not a deal breaker just a consistency thing.

- **[Account onboarding](/topics/onboarding/#notifications)**: Your account terms and conditions.
- **[Account holder verification](/topics/onboarding/account-holders#notifications)**: First transfer, Request supporting documents, Request supporting documents reminders, Your account is opened.

Your current configuration has been applied automatically to avoid disruptions. Swan can configure some of these notifications on your behalf.
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Add - perhaps submit a request if you're interested?

📈 The Insights tab on your Dashboard now includes new visualizations:

- **Capital deposits**: New section tracking deposit status, total lead time, and step duration.
- **KYC multi-touch lead time**: New graph tracking total verification time for complex cases. The "One-touch vs. multi-touch" graph now focuses on completed processes, with iterations simplified to match SLAs ("Within 9 hours" vs. "More than 9 hours").
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spell out SLA's

@max-koro max-koro merged commit 00c0641 into main Dec 4, 2025
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3 participants