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@ux-git ux-git commented Oct 21, 2024

Description

Please include a summary of the change and which issue is fixed. Please also include relevant motivation and context. List any dependencies that are required for this change.

Fixes # (issue)

Type of change

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  • Bug fix (non-breaking change which fixes an issue)
  • New feature (non-breaking change which adds functionality)
  • Breaking change (fix or feature that would cause existing functionality to not work as expected)
  • This change requires a documentation update

Checklist:

  • My code follows the style guidelines of this project
  • I have performed a self-review of my own code
  • I have commented my code, particularly in hard-to-understand areas
  • I have made corresponding changes to the documentation
  • My changes generate no new warnings
  • Any dependent changes have been merged and published in downstream modules

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coderabbitai bot commented Oct 21, 2024

Walkthrough

This pull request introduces a new markdown file donate.md to the organized/docs/how-to-support/ directory, detailing the significance of user donations for the Organized application. It replaces the previously existing dontate.md, which has been removed. Additionally, the contact-support.md document has been updated to include a new support contact method via a built-in contact form within the app, along with a guiding image.

Changes

File Path Change Summary
organized/docs/how-to-support/donate.md New file added outlining the importance of donations for the Organized application.
organized/docs/how-to-support/dontate.md File removed; previously contained donation encouragement and related information.
organized/docs/troubleshooting/contact-support.md Updated to include a new contact method via an in-app form and added a guiding image.

Possibly related PRs

  • Update general.md #404: This PR adds a new section titled "Is Organized free?" which confirms that the app is free and explains the role of donations, directly relating to the main PR's focus on a new donation document.
  • Update general.md #405: This PR includes a new section addressing the reliability of the app's uptime and features affected during outages, which indirectly supports the context of user contributions and donations for maintaining app functionality.

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@ux-git ux-git merged commit 3d1c6f2 into sws2apps:main Oct 21, 2024
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Actionable comments posted: 0

🧹 Outside diff range and nitpick comments (5)
organized/docs/troubleshooting/contact-support.md (3)

19-20: Great addition of the in-app contact method!

The new information about the built-in contact form is a valuable addition to the support options. It provides users with a convenient way to reach out directly from the app.

Consider adding a brief mention of when to use this method compared to the others (e.g., for account-specific issues or when logged in to the app).


21-21: Excellent addition of a visual guide!

The image provides valuable visual context for users, making it easier to locate the 'Contact us' feature within the app.

To further improve accessibility and SEO, consider adding a caption to the image using markdown syntax:

![Contact Organized app support team directly from the application](./img/contact-support.png)
*Figure 1: Steps to contact support through the Organized app*

17-21: Overall excellent improvements to the support documentation!

The additions of the in-app contact method and the accompanying image significantly enhance the user's ability to seek support. These changes align well with the PR objectives of improving writing and adding more details.

Consider creating a separate section for each contact method (e.g., "GitHub Issues", "Email Support", "In-App Support") to improve the document's structure and make it easier for users to quickly find their preferred contact method.

organized/docs/how-to-support/donate.md (2)

17-19: LGTM: Clear donation instructions with a minor suggestion.

The instructions for donating are clear and concise, providing a direct link to the donation page. The content encourages both one-time and monthly donations, which is good.

Consider adding a brief mention of the accepted payment methods on the donation page to set user expectations. For example:

-You can donate directly on [our Buy me a coffee page](https://www.buymeacoffee.com/sws2apps/). Every donation, regardless of its size, is highly appreciated and makes a significant difference! If you'd like to donate, please choose an amount that you're comfortable with and proceed with either a one-time or monthly donation.
+You can donate directly on [our Buy me a coffee page](https://www.buymeacoffee.com/sws2apps/). Every donation, regardless of its size, is highly appreciated and makes a significant difference! If you'd like to donate, please choose an amount that you're comfortable with and proceed with either a one-time or monthly donation. Various payment methods are accepted, including credit cards and PayPal.

21-21: Consider reducing the number of exclamation marks.

While the sentiment of gratitude is appropriate, using multiple exclamation marks may appear excessive. Consider revising the sentence to use a single exclamation mark or a period for a more professional tone.

Here's a suggested revision:

-Your generous support will help us continue providing tools and apps to assist congregations worldwide. Thank you for considering a donation as your valuable contribution!!!!
+Your generous support will help us continue providing tools and apps to assist congregations worldwide. Thank you for considering a donation as your valuable contribution!
🧰 Tools
🪛 LanguageTool

[style] ~21-~21: Using many exclamation marks might seem excessive (in this case: 4 exclamation marks for a text that’s 1776 characters long)
Context: ...a donation as your valuable contribution!

(EN_EXCESSIVE_EXCLAMATION)

📜 Review details

Configuration used: CodeRabbit UI
Review profile: CHILL

📥 Commits

Files that changed from the base of the PR and between a4a9316 and f4049ef.

⛔ Files ignored due to path filters (1)
  • organized/docs/troubleshooting/img/contact-support.png is excluded by !**/*.png
📒 Files selected for processing (3)
  • organized/docs/how-to-support/donate.md (1 hunks)
  • organized/docs/how-to-support/dontate.md (0 hunks)
  • organized/docs/troubleshooting/contact-support.md (1 hunks)
💤 Files with no reviewable changes (1)
  • organized/docs/how-to-support/dontate.md
🧰 Additional context used
🪛 LanguageTool
organized/docs/how-to-support/donate.md

[style] ~21-~21: Using many exclamation marks might seem excessive (in this case: 4 exclamation marks for a text that’s 1776 characters long)
Context: ...a donation as your valuable contribution!

(EN_EXCESSIVE_EXCLAMATION)

🔇 Additional comments (3)
organized/docs/how-to-support/donate.md (3)

1-3: LGTM: Metadata is correctly formatted.

The YAML front matter is properly structured, setting the sidebar position to 2. This seems appropriate for the "how-to-support" section.


5-9: LGTM: Well-written introduction explaining the importance of donations.

The content effectively communicates the purpose and impact of donations, emphasizing how they help cover costs and enable new feature development. The writing is clear and engaging.


11-15: LGTM: Clear explanation of donation impact and app's free status.

This section effectively communicates how donations benefit multiple users and congregations. It also addresses potential concerns by emphasizing that the app will remain free while explaining the benefits of donations. The content is informative and persuasive.

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