Change messaging mode to 'conversations'

aselo-webchat-react-app/configSrc/usvc/translations/en-US.json

@@ -1,6 +1,7 @@
 {
   "WelcomeMessage": "Welcome to NCVC",
   "EntryPointTagline": "Chat Live Now",
+  "EntryPoint-ClosedState-OpenWidgetButtonLabel": "Chat Live Now",
   "PreEngagementConfigDescription": "Welcome! Thank you for reaching out. To best serve you, please answer the questions below before we connect you to a Victim Assistance Specialist. You can select \"Prefer not to answer\" for any question.",
   "MessageCanvasTrayContent": "",
   "MessageInputDisabledReasonHold": "Thank you very much for this information. We'll transfer you now. Please hold for a Victim Assistance Specialist.",

twilio-iac/helplines/usvc/common.hcl

@@ -17,6 +17,7 @@ locals {
     enable_lex_v2              = false
 
     channel_attributes = {
+      chat                   = "/app/twilio-iac/helplines/usvc/templates/channel-attributes/chat-conversations.tftpl",
       webchat                = "/app/twilio-iac/helplines/usvc/templates/channel-attributes/webchat.tftpl",
       voice_dcvh             = "/app/twilio-iac/helplines/usvc/templates/channel-attributes/voice_dcvh.tftpl",
       voice_vc               = "/app/twilio-iac/helplines/usvc/templates/channel-attributes/voice_vc.tftpl",
@@ -125,4 +126,4 @@ locals {
     hrm_transcript_retention_days_override = 180
 
   }
-}
+}

twilio-iac/helplines/usvc/staging.hcl

@@ -65,7 +65,7 @@ locals {
         chatbot_unique_names = []
       },
       chat : {
-        messaging_mode   = "messaging_mode"
+        messaging_mode   = "conversations"
         channel_type     = "chat"
         contact_identity = ""
         templatefile     = "/app/twilio-iac/helplines/usvc/templates/studio-flows/webchat-conv-sd.tftpl"