Skip to content

Update failed and didn't start up. What happened? Is there a way to roll back? By the way, I'm using the portable version. #29258

@MypkaMax

Description

@MypkaMax

Steps to reproduce

  1. Wait for the automatic update to finish
  2. Click "Update Telegram" afterward
  3. Wait for the update to finish
  4. If it fails to restart automatically, try to start Telegram manually

Expected behaviour

The Telegram should restart itself after "Update Telegram" is pressed and be able to start later.
The executable and updater should change to a new modified date.

Actual behaviour

The Telegram did not restart itself after "Update Telegram" even 3 minutes later, unable to be opened at all.
The executable and updater did not change to a new modified date.
The log right before the update from 5.13.1 says this in its last two lines:
[2025.05.02 18:34:09] Api::Updates prevents quit, sending offline status...
[2025.05.02 18:34:09] Explicitly closing main log and finishing crash handlers.

I didn't even get an error dialog box.

Operating system

Windows 7

Version of Telegram Desktop

5.14.1

Installation source

Static binary from official website

Crash ID

No response

Logs

[2025.05.02 18:33:22] Launched version: 5013001, install beta: [FALSE], alpha: 0, debug mode: [FALSE]
[2025.05.02 18:33:22] Executable dir: F:/Telegram/, name: Telegram.exe
[2025.05.02 18:33:22] Initial working dir: F:/Telegram/
[2025.05.02 18:33:22] Working dir: F:/Telegram/
[2025.05.02 18:33:22] Command line: F:\Telegram\Telegram.exe
[2025.05.02 18:33:22] Executable path before check: F:/Telegram/Telegram.exe
[2025.05.02 18:33:22] Logs started
[2025.05.02 18:33:22] AppUserModelID: Telegram.TelegramDesktop.4c5f3208fa9694b7332e49cbc13b298b
[2025.05.02 18:33:22] Using DirectX compiler 'F:\Telegram\modules\x64\d3d\d3dcompiler_47.dll'.
[2025.05.02 18:33:22] Connecting local socket to Global\b3f791d1e4f942e76cbb86b67d70d173-{87A94AB0-E370-4cde-98D3-ACC110C5967D}...
[2025.05.02 18:33:22] This is the only instance of Telegram, starting server and app...
[2025.05.02 18:33:22] Moved logging from 'F:/Telegram/log_start0.txt' to 'F:/Telegram/log.txt'!
[2025.05.02 18:33:22] Global devicePixelRatio: 1
[2025.05.02 18:33:22] QT_DPI_ADJUSTMENT_POLICY: AdjustDpi
[2025.05.02 18:33:22] Primary screen DPI: 96, Base: 96.
[2025.05.02 18:33:22] Computed screen scale: 100
[2025.05.02 18:33:22] DevicePixelRatio: 1
[2025.05.02 18:33:22] ScreenScale: 100
[2025.05.02 18:33:22] Media Info: Type Playback, default: {0.0.0.00000000}.{3fe73e07-d513-46cb-9874-3a8c6d8b8ea6}, list: { "Динамики (Realtek High Definition Audio)" <{0.0.0.00000000}.{3fe73e07-d513-46cb-9874-3a8c6d8b8ea6}> }, full list refresh: false
[2025.05.02 18:33:22] Media Info: Type Capture, default: {0.0.1.00000000}.{1e17945a-b8b4-48c3-85b2-c473aac10465}, list: { "Микрофон (Realtek High Definition Audio)" <{0.0.1.00000000}.{1e17945a-b8b4-48c3-85b2-c473aac10465}>, "Стерео микшер (Realtek High Definition Audio)" <{0.0.1.00000000}.{52a3fb22-adaa-4bc8-9d2b-ea81277568c4}>, "Микрофон (Realtek High Definition Audio)" <{0.0.1.00000000}.{99659a19-a1f7-4e62-af79-e2712ca5e847}> }, full list refresh: false
[2025.05.02 18:33:22] Media Info: Type Camera, default: \\?\usb#vid_2232&pid_1001&mi_00#7&14aab83a&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global, list: { "WebCam SCB-0370N" <\\?\usb#vid_2232&pid_1001&mi_00#7&14aab83a&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global> }, full list refresh: true
[2025.05.02 18:33:22] App Info: reading settings...
[2025.05.02 18:33:22] App Info: reading encrypted settings...
[2025.05.02 18:33:22] Lang Info: Loaded cached, keys: 8306
[2025.05.02 18:33:22] Font: from ':/gui/fonts/OpenSans-Italic.ttf' loaded 'Open Sans'
[2025.05.02 18:33:22] Font: from ':/gui/fonts/OpenSans-Regular.ttf' loaded 'Open Sans'
[2025.05.02 18:33:22] Font: from ':/gui/fonts/OpenSans-SemiBold.ttf' loaded 'Open Sans Semibold'
[2025.05.02 18:33:22] Font: from ':/gui/fonts/OpenSans-SemiBoldItalic.ttf' loaded 'Open Sans Semibold'
[2025.05.02 18:33:22] Font: from ':/gui/fonts/Vazirmatn-UI-NL-Regular.ttf' loaded 'Vazirmatn UI NL'
[2025.05.02 18:33:22] Font: from ':/gui/fonts/Vazirmatn-UI-NL-SemiBold.ttf' loaded 'Vazirmatn UI NL SemiBold'
[2025.05.02 18:33:24] OpenAL Logging Level: (not set)
[2025.05.02 18:33:24] App Info: reading accounts info...
[2025.05.02 18:33:24] App Info: reading encrypted info...
[2025.05.02 18:33:24] App Info: reading map...
[2025.05.02 18:33:24] App Info: reading encrypted map...
[2025.05.02 18:33:24] App Info: reading encrypted user settings...
[2025.05.02 18:33:24] App Info: encrypted user settings read.
[2025.05.02 18:33:24] App Info: reading encrypted mtp data...
[2025.05.02 18:33:24] MTP Info: read keys, current: 4, to destroy: 0
[2025.05.02 18:33:24] Map read time: 35
[2025.05.02 18:33:24] App Info: reading encrypted mtp config...
[2025.05.02 18:33:24] Export Info: Destroy top bar by controller removal.
[2025.05.02 18:33:24] OpenGL: Using custom 'gpu_driver_bug_list.json'.
[2025.05.02 18:33:24] OpenGL Profile: OpenGLES.
[2025.05.02 18:33:24] OpenGL Renderer: ANGLE (NVIDIA, NVIDIA GeForce GT 330M        Direct3D11 vs_4_1 ps_4_1, D3D11-21.21.13.4201)
[2025.05.02 18:33:24] OpenGL Vendor: Google Inc. (NVIDIA)
[2025.05.02 18:33:24] OpenGL Version: OpenGL ES 3.0.0 (ANGLE 2.1.10 git hash: e3f59e8d0c3e)
[2025.05.02 18:33:24] OpenGL Extensions: GL_NV_shader_noperspective_interpolation, GL_OES_compressed_ETC2_sRGB8_texture, GL_EXT_float_blend, GL_CHROMIUM_sync_query, GL_KHR_debug, GL_OES_draw_elements_base_vertex, GL_OES_texture_npot, GL_ANGLE_texture_multisample, GL_EXT_texture_compression_rgtc, GL_OES_EGL_image, GL_ANGLE_base_vertex_base_instance_shader_builtin, GL_EXT_base_instance, GL_ANGLE_multi_draw, GL_ANGLE_get_tex_level_parameter, GL_CHROMIUM_copy_compressed_texture, GL_EXT_occlusion_query_boolean, GL_EXT_texture_compression_dxt1, GL_EXT_draw_buffers, , GL_EXT_texture_border_clamp, GL_KHR_parallel_shader_compile, GL_EXT_multi_draw_indirect, GL_OES_compressed_EAC_RG11_signed_texture, GL_OES_get_program_binary, GL_EXT_texture_format_BGRA8888, GL_EXT_texture_norm16, GL_EXT_texture_compression_s3tc_srgb, GL_OES_depth24, GL_OES_compressed_ETC2_RGB8_texture, GL_ANGLE_robust_client_memory, GL_APPLE_clip_distance, GL_NV_pack_subimage, GL_ANGLE_provoking_vertex, GL_CHROMIUM_lose_context, GL_EXT_map_buffer_range, GL_EXT_multisampled_render_to_texture, GL_AMD_performance_monitor, GL_CHROMIUM_copy_texture, GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture, GL_ANGLE_polygon_mode, GL_EXT_clip_control, GL_EXT_shader_texture_lod, GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture, GL_NV_fence, GL_OES_mapbuffer, GL_OES_texture_half_float_linear, GL_EXT_frag_depth, GL_OES_texture_float_linear, GL_EXT_texture_type_2_10_10_10_REV, GL_OES_surfaceless_context, GL_EXT_robustness, GL_EXT_texture_rg, GL_OES_depth32, GL_ANGLE_texture_usage, GL_OES_standard_derivatives, GL_WEBGL_video_texture, GL_ANGLE_client_arrays, GL_ANGLE_stencil_texturing, GL_ANGLE_translated_shader_source, GL_CHROMIUM_bind_uniform_location, GL_OES_fbo_render_mipmap, GL_EXT_EGL_image_external_wrap_modes, GL_NV_EGL_stream_consumer_external, GL_ANGLE_texture_compression_dxt5, GL_OES_vertex_array_object, GL_EXT_render_snorm, GL_NV_pixel_buffer_object, GL_OES_EGL_image_external_essl3, GL_ANGLE_copy_texture_3d, GL_EXT_clip_cull_distance, GL_OES_draw_buffers_indexed, GL_EXT_debug_label, GL_EXT_draw_elements_base_vertex, GL_EXT_texture_filter_anisotropic, GL_EXT_texture_mirror_clamp_to_edge, GL_ANGLE_depth_texture, GL_CHROMIUM_bind_generates_resource, GL_EXT_sRGB, GL_ANGLE_pack_reverse_row_order, GL_OES_element_index_uint, GL_ANGLE_lossy_etc_decode, GL_ANGLE_memory_size, GL_EXT_blend_func_extended, GL_ANGLE_renderability_validation, GL_EXT_disjoint_timer_query, GL_ANGLE_get_serialized_context_string, GL_OES_packed_depth_stencil, GL_ANGLE_instanced_arrays, GL_EXT_color_buffer_float, GL_EXT_polygon_offset_clamp, GL_EXT_unpack_subimage, GL_NV_framebuffer_blit, GL_OES_texture_half_float, GL_EXT_blend_minmax, GL_OES_compressed_ETC2_RGBA8_texture, GL_OES_texture_border_clamp, GL_EXT_texture_storage, GL_OES_compressed_EAC_R11_signed_texture, GL_EXT_color_buffer_half_float, GL_EXT_discard_framebuffer, GL_OES_EGL_image_external, GL_OES_texture_stencil8, GL_OES_compressed_ETC2_sRGB8_alpha8_texture, GL_EXT_depth_clamp, GL_OES_compressed_EAC_RG11_unsigned_texture, GL_ANGLE_framebuffer_blit, GL_EXT_read_format_bgra, GL_ANGLE_framebuffer_multisample, GL_ANGLE_request_extension, GL_EXT_instanced_arrays, GL_ANGLE_base_vertex_base_instance, GL_EXT_draw_buffers_indexed, GL_ANGLE_clip_cull_distance, GL_OES_texture_float, GL_OES_compressed_EAC_R11_unsigned_texture, GL_ANGLE_program_cache_control, GL_EXT_debug_marker, GL_ANGLE_texture_compression_dxt3, GL_OES_rgb8_rgba8
[2025.05.02 18:33:24] EGL Extensions: EGL_EXT_create_context_robustness, EGL_ANGLE_d3d_share_handle_client_buffer, EGL_ANGLE_d3d_texture_client_buffer, EGL_ANGLE_surface_d3d_texture_2d_share_handle, EGL_ANGLE_query_surface_pointer, EGL_ANGLE_window_fixed_size, EGL_ANGLE_keyed_mutex, EGL_ANGLE_surface_orientation, EGL_NV_post_sub_buffer, EGL_KHR_create_context, EGL_KHR_image, EGL_KHR_image_base, EGL_KHR_gl_texture_2D_image, EGL_KHR_gl_texture_cubemap_image, EGL_KHR_gl_renderbuffer_image, EGL_KHR_get_all_proc_addresses, EGL_KHR_stream, EGL_KHR_stream_consumer_gltexture, EGL_NV_stream_consumer_gltexture_yuv, EGL_ANGLE_stream_producer_d3d_texture, EGL_ANGLE_create_context_webgl_compatibility, EGL_CHROMIUM_create_context_bind_generates_resource, EGL_EXT_pixel_format_float, EGL_KHR_surfaceless_context, EGL_ANGLE_display_texture_share_group, EGL_ANGLE_display_semaphore_share_group, EGL_ANGLE_create_context_client_arrays, EGL_ANGLE_program_cache_control, EGL_ANGLE_robust_resource_initialization, EGL_ANGLE_create_context_extensions_enabled, EGL_ANDROID_blob_cache, EGL_ANDROID_recordable, EGL_ANGLE_image_d3d11_texture, EGL_ANGLE_create_context_backwards_compatible, EGL_KHR_no_config_context, EGL_KHR_create_context_no_error, EGL_KHR_reusable_sync, 
[2025.05.02 18:33:24] OpenGL: QOpenGLContext created, version: 3.3.
[2025.05.02 18:33:24] OpenGL: [TRUE] (Window)
[2025.05.02 18:33:27] Update Info: Starting loading 'F:/Telegram/tupdates/tx64upd5014001' from 0 offset.
[2025.05.02 18:33:27] Update Info: Loading using HTTP from 'https://td.telegram.org/tx64/tx64upd5014001'.
[2025.05.02 18:34:09] Api::Updates prevents quit, sending offline status...
[2025.05.02 18:34:09] Explicitly closing main log and finishing crash handlers.
[2025.05.02 19:19:50] Launched version: 5014001, install beta: [FALSE], alpha: 0, debug mode: [FALSE]
[2025.05.02 19:19:50] Executable dir: F:/Telegram/, name: Telegram.exe
[2025.05.02 19:19:50] Initial working dir: F:/Telegram/
[2025.05.02 19:19:50] Working dir: F:/Telegram/
[2025.05.02 19:19:50] Command line: F:\Telegram\Telegram.exe
[2025.05.02 19:19:50] Executable path before check: F:/Telegram/Telegram.exe
[2025.05.02 19:19:50] Logs started
[2025.05.02 19:19:50] AppUserModelID: Telegram.TelegramDesktop.4c5f3208fa9694b7332e49cbc13b298b

Metadata

Metadata

Assignees

No one assigned

    Labels

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions