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Is there any possibility to negotiate or sign custom enterprise terms (e.g., pricing lock, notice period for termination, or SLA)?
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Can subscription pricing be fixed during the contract period to avoid auto-renewal changes?
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Is there any option to extend or configure data retention beyond the default 90 days?
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Do you provide any SLA or uptime commitment for paid plans?
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Are there any security certifications (planned or in progress), such as SOC 2 or ISO 27001?
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Can you confirm that customer data is not used for AI model training?
Chat for reference:
https://app.crisp.chat/website/4192ab4e-8b76-4b7e-a8c4-ea66dea249e7/inbox/session_871f4d85-a182-4820-88a0-4d63c8dcb67a/
Is there any possibility to negotiate or sign custom enterprise terms (e.g., pricing lock, notice period for termination, or SLA)?
Can subscription pricing be fixed during the contract period to avoid auto-renewal changes?
Is there any option to extend or configure data retention beyond the default 90 days?
Do you provide any SLA or uptime commitment for paid plans?
Are there any security certifications (planned or in progress), such as SOC 2 or ISO 27001?
Can you confirm that customer data is not used for AI model training?
Chat for reference:
https://app.crisp.chat/website/4192ab4e-8b76-4b7e-a8c4-ea66dea249e7/inbox/session_871f4d85-a182-4820-88a0-4d63c8dcb67a/