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Ensure/doublecheck that all listed questions are clearly covered in the documentation. Review and update relevant sections where needed. #568

@yaroslavdrobushenko-art

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@yaroslavdrobushenko-art
  • Is there any possibility to negotiate or sign custom enterprise terms (e.g., pricing lock, notice period for termination, or SLA)?

  • Can subscription pricing be fixed during the contract period to avoid auto-renewal changes?

  • Is there any option to extend or configure data retention beyond the default 90 days?

  • Do you provide any SLA or uptime commitment for paid plans?

  • Are there any security certifications (planned or in progress), such as SOC 2 or ISO 27001?

  • Can you confirm that customer data is not used for AI model training?

Chat for reference:

https://app.crisp.chat/website/4192ab4e-8b76-4b7e-a8c4-ea66dea249e7/inbox/session_871f4d85-a182-4820-88a0-4d63c8dcb67a/

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