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Product Vision Board
celinezoubii edited this page Nov 20, 2024
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- Primary Users: Tech-savvy individuals, young professionals, and small business owners who value digital solutions for managing finances.
- Secondary Users: General banking customers interested in accessing essential financial services online.
- Convenient Account Management: Users need easy access to view, manage, and transfer funds between accounts.
- Secure Access: Users expect their data and transactions to be protected by robust security measures, including secure password storage and access control.
- Simplicity and Efficiency: A straightforward, user-friendly interface that allows quick and seamless banking operations.
- Unique Value: IE Bank’s digital banking platform provides essential services with a focus on security and simplicity, enabling users to handle all basic financial transactions without needing to visit a physical branch.
- Key Features: Includes an admin portal for bank user management, a user portal for account management, and secure transaction capabilities.
- User Growth: Achieve a 30% increase in registered users within the first year post-launch.
- Customer Satisfaction: Maintain a customer satisfaction rate of at least 85% through user-friendly design and consistent support.
- Retention Rate: Reach a 75% active user retention rate within the first six months.
- Operational Efficiency: Complete MVP testing and deployment with at least 90% of initial features functioning optimally.
- Feedback Loop: Implement a structured feedback mechanism, achieving a 60% feedback response rate to continuously improve user experience.