I'm an IT sysadmin teaching myself to build AI-powered tools — and using everything I already know about infrastructure, ticketing systems, and automation to do it faster than most.
Currently transitioning from keeping systems running to building the intelligent systems that run on top of them.
- AI Triage Bot — connects to ServiceNow, pulls live incidents, and uses Google Gemini to summarize and triage each ticket automatically
- Exploring the Claude API and Gemini API to build practical tools that solve real IT problems
- Learning how to turn sysadmin domain knowledge into AI-powered products
A Python bot that fetches live IT incidents from ServiceNow and uses Google Gemini to triage and summarize each one — all from the terminal.
Sysadmin by trade. AI builder by choice.