Documentation testing: Research and come up with a documentation testing process

[zverulacis]

What is the feature request? What problem does it solve?
We need to know that our documentation is improving
This ticket is to research the methods of testing the documentation ease of use and prepare a scenario / process for testing the wiki. (or docs in general)

Potential people to test with:

• Sabhya Grover (!)
• Varun Bhanot (!)
• Gary Tai
• Victor Mishovski
• Laiana Santiago
• Abhinav Priyadarshi Pandey
• Bruno Campos
• Vikash Garg
• Prasad Joshi
• Marc?

(This ticket doesn't require the testing to be done. Please create a new ticket when the process is created)

Suggested solution
Read: Design practices and brainstorming approaches

Card sorting - https://www.nngroup.com/articles/card-sorting-definition/
Tree -testing - https://www.nngroup.com/articles/tree-testing/

Additional context
Acceptance criteria:

1. Research is done
2. Valid testing method is selected and the process is created - in wiki / confluence with the scenario and test criteria and evaluation.
3. Ticket to execute the testing is created.