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Description
The proposal is that for works like P7012 where it is expected the individuals or orgs will choose specific purposes in an agreement, we want to create a grouping of related purposes that are commonly expected (while being privacy friendly) so that its easier to pick and use them. For example, if you are getting a service, then in DPV there are many different purposes that would have to be individually chosen like ServiceProvision, ServiceImprovement, FraudPreventionAndDetection, CustomerCare, etc. Instead, we want to group them together under a common concept - in the P7012 extension so that it can be used with the standard as a single concept. Different groupings can then be established for different use-cases and verticals as needed e.g. for banking, for a pharmacy, and so on.
For example, an enumeration of purposes that the organisation would need/want to do with CustomerManagement:
- Inquiry Management (propose -
dpv:InquiryManagement) - Relationship set-up (propose -
dpv:RelationshipSetUp) - Product/ service provision (use –
dpv:ServiceProvision) - Account management (use -
dpv:AccountManagement) - Relationship Closure (propose -
dpv:RelationshipClosure)