[BUG]: ok button not working from enter your password screen

[taiwanfan999]

Checklist

• I made sure that there are no existing issues - open or closed - which I could contribute my information to.
• I have read the FAQ and my problem isn't listed.
• I have taken the time to fill in all the required details. I understand that the bug report will be dismissed otherwise.
• This issue contains only one bug.

Affected version

27.03 beta

Device Type

Smart TV/Box

Affected Android

Android TV 11

Steps to reproduce the bug

1. go to account options
2. toggle secure account with password
3. enter password
4. click on enter account password

Actual behavior

could not click ok button

Additional information

No response

[jeannier]

Same issue on Nvidia Shield since updating to 28.75, the button ENTER ACCOUNT PASSWORD flashes when pressed, but nothing else happens.

[sokritech]

same issue here. the password entry screen is a mess as well. you use the keyboard popup, hit next, nothing happens, hit done, nothing happens. i've now locked myself out of the account i guess as I can't un password protect it without the ability to click the OK button? I've tried canceling the keyboard and manually clicking OK without any luck.

I think i figured my issue out at least. I had setup a password, and then it got disabled somehow. i then resetup a new password through the workflow but it never overwrote the old one. so i was using the wrong password. i went back to the old one and the OK button works. I guess there is no "password incorrect" type notice so it makes the user feel like the OK button isn't working.

[jeannier]

I'm using a workaround, I can click first on the user icon on the top left, cycle between accounts, then when back to my account I can enter my password.

[sH1222J]

Same issue here.
When I launch the app, the OK button doesn't respond.
However, if I switch to another account and then go back to my password-protected account, the button starts working again.