🧠 StackMate Ultra

StackMate Ultra is an AI-powered IT assistant designed to help helpdesk and MSP technicians troubleshoot issues faster and smarter.

This tool includes:

• 🔍 AI-powered ticket analysis with root cause, fix, user message, and internal notes
• 🧠 Context-aware recommendations (OS, domain joined, AV, etc.)
• 💻 PowerShell/CMD script generation
• 🔄 Alternate script suggestions
• 📚 Custom KB & internal script library (editable and downloadable)
• 🧾 Step-by-step troubleshooting instructions
• 📄 Export to TXT or download .ps1 scripts

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📦 Features

1. Analyze Support Issues

Feed in vague or detailed issue reports and get:

• Root cause explanation
• Fix + detailed script
• Alternate solutions
• Internal and user-friendly messaging

2. Custom KB & Script Management

• Save and organize internal how-tos, scripts, or notes
• Easily download saved scripts as .ps1
• Persisted via CSV locally (future upgrade: database or shared repo)

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🚀 Getting Started

1. Clone the repo or download this ZIP

2. Set up your environment:

cd stackmate-ultra-github-version
python -m venv venv
source venv/bin/activate  # or venv\Scripts\activate on Windows
pip install -r requirements.txt

3. Add your API key:

Create a .env file at the root with this line:

OPENROUTER_API_KEY=your-openrouter-key-here

4. Launch the app:

streamlit run main.py

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🧠 Powered By

• OpenRouter + LLaMA3
• Streamlit
• Python + dotenv + pandas

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🛠 Future Ideas

• GitHub-based syncing for scripts
• KB categories or tags
• Slack/Teams integration
• Endpoint-side agent

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Built by Alexandra Mckinnon