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Guide for Town Managers

femi345 edited this page May 28, 2026 · 2 revisions

OpenBook Guide for Town Managers

This guide is for the person managing OpenBook day-to-day — typically the Town Manager, Town Administrator, or Finance Director. Everything is done through a web browser. No technical knowledge required.


What Is OpenBook?

OpenBook is a free, open-source tool that gives your town a public website where residents can explore the budget in plain language. It turns your existing spreadsheet data into an interactive portal with charts, searchable tables, and plain-language explanations.

The software is free. The only cost is web hosting — free on Vercel, or $5–$20/month on other platforms. See the IT Department Guide for setup.


Getting Started

Your IT contact will give you:

  • The admin panel URL (e.g., https://budget.yourtown.gov/admin/login)
  • An email and password to log in

What You'll See

After logging in, the admin panel has these tabs:

Tab What It Does
Settings Town name, colors, logo, contact info
Upload Add budget data from a spreadsheet
Data View, replace, or delete uploaded files
Tooltips Plain-language explanations for budget items
Links External links (meeting minutes, reports)
PDFs Uploadable documents for residents
FAQs Frequently asked questions on the portal
Users Invite and manage department staff
Requests Review capital expenditure requests
Transfer Hand admin access to a new person
Preview See what residents see

Work through these in order the first time.


1. Configure Settings

Set your town name, URL slug, brand color, logo, contact email, and a short description. Click Save Settings.

The URL slug becomes your portal address (e.g., budget.yourtown.gov/sutton). Use lowercase letters and dashes only.


2. Upload Budget Data

Go to Upload. You'll do this once per fiscal year. OpenBook accepts CSV and Excel files up to 10 MB.

Three steps per upload:

  1. Pick a category — Expenses, Revenues, Capital Projects, or Reserves
  2. Drop in your file — you'll see a row/column preview
  3. Map your columns — OpenBook auto-detects common headers. Confirm or correct each mapping. For dollar amount columns, set the fiscal year and whether it's Budget or Actual

Required fields:

Category Required
Expenses Function Area + at least one Budget amount
Revenues Category + at least one Budget amount
Capital Projects Department, Purpose, Funding Source + amount
Reserves None required (stored, not yet displayed)

Click Confirm & Save Data when ready. Upload each category as a separate file.


3. Check Your Data

The Data tab lists all uploads. You can replace or delete individual files, or wipe everything to start fresh.

Deleting an upload removes that data from the public portal immediately.


4. Preview

Click Preview to see your portal as residents will see it. Check charts, numbers, branding, and that data shows for each category.


5. Add Tooltips (Recommended)

Tooltips are short explanations that appear when residents hover over budget items. A ? icon marks items with tooltips.

  • Category explainers — one or two sentences for broad groupings like "Public Safety"
  • Line item hover text — explanations for individual rows like "Cherry Sheet Assessments"

Keep them short. One or two sentences is ideal.


6. Add Links and PDFs (Optional)

  • Links tab — point residents to external resources (town meeting warrants, audit reports, press releases)
  • PDFs tab — upload documents residents can download (adopted budget, annual reports, fee schedules)

7. Manage Staff Users (Optional)

If your town uses the capital request feature, invite department staff from the Users tab:

  1. Enter a staff member's email → click Create Invite
  2. A single-use invite link is copied to your clipboard
  3. Send it to the staff member however you prefer

You can restrict invites to specific email domains (e.g., yourtown.gov) and generate password reset links for staff who forget their passwords.


8. Review Capital Requests

The Requests tab shows requests submitted by department staff. Click a row to see details and add admin notes. Mark each request as Approved, Denied, or Under Review.


Transferring Admin Access

If you're leaving and someone new is taking over, go to the Transfer tab. Enter the new admin's name, email, and a password. Your account is replaced with theirs. Share the credentials before confirming — this can't be undone.


Annual Update

Each fiscal year:

  1. Export new budget data from your financial system
  2. Delete or keep previous uploads in the Data tab
  3. Upload new files
  4. Preview the portal
  5. Review tooltips for any category changes

The portal updates immediately when data is saved.