💡 Problem Statement
"AI-Powered Public Grievance Classifier"
Citizens often face difficulties in reporting and tracking grievances efficiently. Our solution leverages AI to classify complaints and provide actionable insights to authorities.
⚙️ Features 🤖 AI Chatbot Integration Classifies user complaints automatically Provides smart interaction for better issue understanding 📍 Heatmap Visualization Displays concentration of complaints by area Helps authorities identify critical zones 🔐 User Authentication System User Login & Admin Login OTP-based secure authentication 🛡️ Firewall Database Security Ensures data protection and secure storage 🌐 Web-Based Platform Easy-to-use interface for both users and admins 🏗️ Tech Stack Frontend: HTML, CSS, JavaScript Backend: JSON , Python, HTML, CSS AI Integration: Python-based NLP model for grievance classification, LLM-powered chatbot, and real-time text processing 🚀 How It Works User logs in via OTP authentication Submits a grievance through chatbot AI classifies the issue into categories Complaint is stored securely in the database Heatmap updates to reflect issue concentration Admin can monitor and manage complaints
📸 Screenshots
🧠 Challenges Faced Integrating AI chatbot with real-time classification Designing an effective heatmap for data visualization Implementing secure OTP-based authentication Ensuring database security with firewall protection
🎯 Future Scope Real-time government integration Multi-language support Mobile application development Advanced AI analytics for prediction 🤝 Team & Contribution
Developed as part of Symbiosis Smart Hackathon 2026 Open to contributions and improvements 🚀
📬 Contact Gmail: Bobdetanishq@gmail.com Feel free to connect or contribute to this project!