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Patrick edited this page Apr 23, 2026 · 10 revisions

❓ Frequently Asked Questions

Welcome to the FAQ section! Below you'll find answers to common questions.

❌ IP is in reversed order on the TV

Your TV is setup in Left-to-Right reading, you filled in the host IP as: 192.168.1.2 Samsung converted it to 2.1.168.192. Please re-enable developer mode and type your local IP in reversed order. (ex: 192.168.1.2 → 2.1.168.192)

❌ Response status code does not indicate success: 403 (rate limit exceeded)

This are Github rate limits. Try the following:

Wait 15-30 minutes before attempting to generate certificates again Avoid repeatedly retrying - this will only extend the rate limit period If the issue persists after waiting, try again the next day

Or create a GitHub account and use the GitHub Token setting

❌ Installation failed: TV Name could not be found

This error usually occurs when the TV is not properly detected during the installation process. Try the following steps:

  1. Ensure the TV is turned on.
  2. Make sure the TV is connected to the same network as your PC.
  3. Verify developer mode is enabled.
  4. Verify the developer mode settings, Host IP needs to match your PC local ip.

❌ Installation failed: Author certificate not match

This error usually occurs when there is already a Jellyfin app installed on the TV. Try the following steps:

  1. Find the Jellyfin App op the TV
  2. Highlight the Jellyfin app
  3. Press and hold the enter button, until the menu appears
  4. Remove / Delete the app from your TV

🔐 Do I need a Samsung developer account?

Yes, if you're installing on a Samsung Tizen TV with Tizen 7 or up in developer mode.
You can sign up here.

🔁 Re-use certificates?

Can I reuse my already created certificates? Yes, If the application is able to find the existing certificates and it's not expired you can re-use them in the signing process

⛖ Only Jellyfin?

While the application is created with Jellyfin in mind it is possible to side load different WGT files, check out the Settings page

🛠️ How to Update the Jellyfin App on Your TV

If you installed the app with the installer, you can simply follow the same installation instructions and tap the installation button again.

If you installed the app through other means, updating it with the installer will not work due to mismatching certificates.

🧭 How to Enable Developer Mode on Your TV

Steps to Enable Developer Mode

  1. Open the Apps menu

    • Press the Home or Smart Hub button on your remote
    • Navigate to Apps

  2. Access Developer Mode settings

    • Enter 12345 using your remote's number pad
    • If your remote doesn't have number buttons, press the 123 button and type 12345 on the TV screen

  3. Configure Developer Mode

    • Toggle Developer Mode to ON
    • Enter your computer's local IP address
      • Windows: Open Command Prompt and run ipconfig (look for "IPv4 Address")
      • Mac/Linux: Open Terminal and run ifconfig or ip addr

  4. Restart your TV

    • Use the TV's power menu to restart

⚠️ Troubleshooting Tip
If the connection fails after restarting, try a full power cycle: Unplug your TV from the power outlet, wait 10–15 seconds, then plug it back in. This ensures the SDB port opens properly.

What is my local IP address?

Your local IP address typically looks like 192.168.X.X or 10.0.X.X. Make sure you're using your computer's IP address on the same network as your TV.

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