Troubleshooting page

Troubleshooting

SSL Certificate Error on Windows

If you see CERTIFICATE_VERIFY_FAILED in the logs, download the latest version — v1.0.9.2 or later includes a fix for this.

Download fails for certain dates

NSE does not publish bhavcopy on market holidays. GetBhavCopy will log a warning and skip these dates automatically.

App does not start on Windows

Make sure you extracted the zip before running the exe. Do not run the exe directly from inside the zip.

Scheduler not triggering

• Make sure the app has been opened at least once after enabling the scheduler
• On Mac, check Console.app for any LaunchAgent errors
• On Windows, check Task Scheduler → GetBhavCopyScheduler

Symbol names are wrong in output

Use Symbol Mapping in Settings to rename any NSE symbol to match your charting tool's naming convention.