Repository navigation
Support
AutoBot Solutions edited this page Apr 29, 2026
·
1 revision
- Home - Wiki index
- Quick Start - Get started quickly
- FAQ - Frequently asked questions
- Discord server: [Join here]
- GitHub Discussions
- GitHub Issues
- General: support@autobotsolutions.com
- Security: security@autobotsolutions.com
- Development: dev@autobotsolutions.com
- Check Python version (3.8+)
- Verify PostgreSQL is running
- Check DATABASE_URL in .env
- Review Installation Guide
- PostgreSQL must be running
- Database must exist
- Check connection string
- See Database System
- Clear browser cache
- Verify static folder configuration
- Check file permissions
- This was fixed in latest version
- Verify email is verified
- Check password reset token
- Ensure session is valid
- See Authentication System
- Search existing issues
- Check documentation
- Try to reproduce
- Gather error details
- Description
- Steps to reproduce
- Expected behavior
- Actual behavior
- Environment details
- Error messages/logs
- GitHub Issues: [Create issue]
- Email: support@autobotsolutions.com
- Discord: #bugs channel
- Use GitHub Issues
- Label as "enhancement"
- Describe the feature clearly
- Explain use case
- Feature description
- Why it's needed
- Use cases
- Possible implementation
- SLA guarantees
- Priority support
- Custom development
- Training sessions
- Contact: enterprise@autobotsolutions.com
- Custom integrations
- Performance optimization
- Security audits
- Migration assistance
- Contact: consulting@autobotsolutions.com
- User training sessions
- Admin training
- Developer workshops
- Custom training programs
- Email training@autobotsolutions.com
- Specify audience
- Describe training needs
- Schedule availability
- Discord server
- GitHub Discussions
- Twitter/X: @AutoBotForum
- Subreddit: r/AutoBotForum
- See CONTRIBUTING.md
- Code of Conduct
- Development workflow
- Pull request process
- Flask documentation
- SQLAlchemy documentation
- PostgreSQL documentation
- Docker documentation
security@autobotsolutions.com (Do not use public issue tracker)
- Discord: Usually within hours
- GitHub Issues: Days to weeks
- Email: 1-3 business days
- Enterprise: Within 4 hours
- Consulting: Within 1 business day
- Training: As scheduled
- Check documentation thoroughly
- Search existing issues
- Post in Discord
- Create GitHub issue
- Email support with details
- Mark as urgent in email subject
- Contact multiple channels
- Provide detailed information
- Include screenshots if applicable