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Returning-client fast path: after picking a time, visitors choose returning or new. Returning clients just enter their clinic email, pick their pet and confirm — no other questions. Unknown emails fall back to the new-client form with the email prefilled.
vsps_client_type (new|existing) on booking events.
Security
The lookup returns pet names only (never ids, owner name or phone) and is rate-limited.
With only an email it is impossible to create or modify any client/pet record — the returning path books existing pets exclusively; adding a pet requires the full contact form.
Changed
Booking modal: visible close button, email retained across back-navigation, in-flight submissions lock navigation.