Systemss Plus - Automated Support Bot

A 3-hour MVP for an automated ticketing system featuring Edge AI, Auto-Fix scripts, and Intelligent Escalation.

USPs Implemented

1. Client-Side Chatbot: Custom GUI application.
2. Auto-Fix Automation: Scripts for DNS, Process management, etc.
3. Edge AI Classification: Local Machine Learning model classifies tickets (L1/L2/L3) without sending data to the cloud initially.
4. Ollama Integration: Optional connection to local LLM for complex queries.

Setup Instructions

1. Install Dependencies

Open terminal in this folder:

pip install -r requirements.txt