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FAQ
General questions about CyberSnap features, configuration, and troubleshooting.
CyberSnap is a free, open-source screenshot, annotation, OCR, translation, screen-recording, and sharing tool for Windows. It combines professional-grade capture, editing, and sharing features in a single application.
Yes. CyberSnap is completely free and open source under the GPLv3 license. There are no paid features, ads, or tracking. You can help keep it free here.
Windows 10 (build 19041) or later, including Windows 11. x64, x86, and ARM64 architectures are supported.
The application itself requires approximately 100 MB. Capture history and images require additional space based on your usage. You can configure retention limits.
- Area — Select any rectangular region
- Active window — Capture the focused window automatically
- Full screen — Capture the entire desktop (all monitors)
- Scroll capture — Automatically stitch a scrolling page into one image
- MP4 recording — Record screen to video
- GIF recording — Record screen to animated GIF
- Trigger area capture
- Hover over the target window — it will be highlighted
- Click to capture just that window
- Or use the dedicated Active Window hotkey
Yes. Full screen capture captures all monitors. You can also select regions spanning multiple monitors.
Scroll capture requires the target window to respond to scroll wheel events. Some applications (games, video players) don't support this. Try the standard area capture instead.
Yes. Open any image file with CyberSnap:
- Right-click an image → Open with CyberSnap
- Drag and drop an image onto the CyberSnap editor
- Command line:
CyberSnap.exe --editor "path\to\image.png"
- PNG — Lossless, best quality
- JPEG — Smaller file size with adjustable quality
- BMP — Uncompressed bitmap
- Open the capture in the editor
- Select the Blur tool
- Draw over the area you want to obscure
- The blur is permanent once saved
CyberSnap uses Tesseract OCR, which supports 100+ languages. The language is auto-detected from your Windows display language.
Accuracy depends on image quality. For best results:
- Use high-resolution captures
- Ensure good contrast between text and background
- Avoid skewed or rotated text
- Select the correct OCR language
Yes. After OCR, click Translate in the OCR Result window. CyberSnap supports Google Translate and MyMemory translation providers.
- The image may not contain recognizable text
- The OCR language may not match the text language
- The image quality may be too low
- Try adjusting contrast or resolution
- FTP/SFTP — Your own server
- S3-compatible — AWS S3, MinIO, Wasabi, Backblaze
- ImgBB — Free image hosting
- Imgur — Community sharing
- Webhook — Custom integrations
- CyberSnap Share — Built-in sharing server
Yes. All credentials are encrypted with AES-256-GCM and stored locally. They never leave your machine.
Common reasons:
- Invalid credentials — Check username, password, or API key
- Network issues — Check your internet connection
- File too large — Some providers have size limits
- Server timeout — Increase the timeout in settings
The default CyberSnap Share server is provided by CyberGems. For self-hosting, see the CyberSnap Share documentation.
- Check if the hotkey conflicts with another application
- Verify hotkeys are configured in Settings
- Restart CyberSnap after changing hotkeys
- Some applications (games) may capture hotkeys exclusively
- Ensure you have .NET 9 runtime (included in installer)
- Check Windows Event Viewer for errors
- Try running as Administrator
- Check antivirus isn't blocking the application
- Some applications use hardware acceleration that prevents capture
- Try disabling hardware acceleration in the target application
- On laptops, ensure the dedicated GPU is used for CyberSnap
- Check Settings → Widget → Show widget
- The widget may be behind other always-on-top windows
- Verify the widget is docked to the correct monitor edge
- Reduce the recording quality or frame rate
- Use a smaller recording region
- Close unnecessary applications
- Use MP4 instead of GIF for longer recordings
No. CyberSnap does not collect, transmit, or store any personal data on external servers. All data remains on your local machine.
- Capture images and recordings
- OCR-extracted text
- Settings and preferences
- Upload credentials (encrypted)
- History database
Yes. CyberSnap works fully offline. Only upload and translation features require internet access.
Open an issue on GitHub Issues with:
- CyberSnap version
- Windows version
- Steps to reproduce
- Expected vs actual behavior
- Fork the repository
- Create a feature branch
- Submit a pull request
- Describe your changes in the PR description
UI strings are in JSON files under src/CyberSnap/Localization/. Submit a PR with your translation.
See the Donate section on the main README.