Dynamo Error when opening

[TiagoTTG]

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If this issue is not a bug report or improvement request, please check the Dynamo forum, and start a thread there to discuss your issue.

Dynamo version

Dynamo core 2.12.0.5650
Dynamo Civil 3D 2.12.0.2177

Operating system

Win 10

What did you do?

open dynamo in Civil 3D 2022

What did you expect to see?

opening the tool without error messages

What did you see instead?

Hi, when I open my Dynamo in CIvil 3D 2022 it shows up the message attached, how can I fix that?

[github-actions]

Thank you for submitting the issue to us. We are sorry to see you get stuck with your workflow. While waiting for our team member to respond, please feel free to browse our forum at https://forum.dynamobim.com/ for more Dynamo related information.

[QilongTang]

hi @TiagoTTG By reading the error message, it also looks like it is from DirectX11 rendering part, can you check if you have DX11 installed, please refer to our wiki: https://github.com/DynamoDS/Dynamo/wiki/How-to-Utilize-Dynamo-Builds#required-components

[TiagoTTG]

Hi thanks for your response, I will check with the IT department from my company to install that for me.