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Manual Support
Original 1996 manual, converted verbatim from the game's manual.doc.
Live technical support is expensive. The general rule of thumb is that if a user calls us, we lost money on that sale. If you can’t use the game and need help, by all means call us. You bought it and you have the right to use it. However, before you call us, we ask that you try the following to resolve your problem and only call us if these fail.
First, read the manual. The answer to a large number of support questions is covered in the manual. We have endeavored to produce a manual that describes the game in detail.
Second, if you have a network problem, try to ascertain if the problem is the network or if it is Enemy Nations. If the problem is that your network is not working, we cannot help you with that.
Third, we have support available on the Internet. We have a news server where you can post questions and we will answer them. The address for this support is:
And many times you will find the answer to your question posted on the news group. If not, post a question and it will generally be answered within a few hours.
Finally, if the above doesn’t solve your problem, then please call us. Technical Support is at 612-321-9470 and is open from 9:00 - 4:00 central time Monday - Friday (excluding holidays).