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@Evy04 Evy04 released this 16 Aug 22:52
· 1 commit to main since this release
v2.1.3
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Etherlabz Intercom Sync 2.1.3

Fixes the two plugin-side causes of a blank Messenger:

  • Identity verification now hashes the user ID. Intercom validates user_hash against user_id whenever user_id is sent; we were hashing the email, so workspaces enforcing identity verification rejected the Messenger for every logged-in user.
  • New Workspace Region setting (US / Europe / Australia). Both the Messenger and server-side sync now use your region's endpoints — EU/AU workspaces previously got the US hosts, which fails.

If your Messenger is still blank after updating: check Intercom's trusted-domains restriction (Settings → Messenger → Security) includes your site's domain, and try without ad blockers. The new FAQ covers the details.

What's Changed

  • Fix identity-verification hash, add workspace region (2.1.3) by @Evy04 in #13

Full Changelog: v2.1.2...v2.1.3

Contributors

Evy04
Assets 3
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