[Exploratory] Unread count not increase after mark as unread a message in transaction expense

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Version Number: v9.4.26-3
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught during regression testing, add the test name, ID and link from BrowserStack: #92899
Email or phone of affected tester (no customers): lekima20+61407@gmail.com
Issue reported by: Applause Internal Team
Bug source: Exploratory - Significant User Experience Deterioration
Device used: iPhone 16 pro/ 26.5
App Component: Left Hand Navigation (LHN)

Action Performed:

Precondition:

• At another device login with user A which never chat with the user B at main device
• User A send an IOU to user B
• User A open the IOU and send two messages

1. Open app login with user B
2. At Inbox tab, long press the user A IOU report and mark as read
3. Long press the user A transaction report and mark as read
4. Open the IOU report to go detail page
5. Mark a message as unread
6. Tap back button to return Inbox tab

Expected Result:

The Unread tab should display 1

Actual Result:

No count is added to the Unread tab

Workaround:

Unknown

Platforms:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome Safari

Screenshots/Videos

Bug7197429_1782989935530.Alsf0208_1_.mp4

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Applause Internal Information
Exported by: Julia Ponikarchuk
Bug ID: 7197429

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