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[Exploratory] Copilot-Unexpected error occurs when copilot splits expense in a group chat #96361

Description

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Version Number: 9.4.35-1
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught during regression testing, add the test name, ID and link from BrowserStack: #95328
Email or phone of affected tester (no customers): N/A
Issue reported by: Applause Internal Team
Bug source: Exploratory - Significant User Experience Deterioration
Device used: iPhone 15 iOS 26.5.2, MacBook Air 15.6.2 Chrome
App Component: Money Requests

Action Performed:

Preconditions: create and verify two accounts - A and B.
As User A, add User B as a full copilot
As User A, create a group chat with two other existing accounts, send a message in the chat

  1. Sign in to ND as User B
  2. Go to Account, tap the arrows next to your name, switch to User A
  3. Navigate to the group chat from preconditions
  4. Tap "+" button - Split expense - Manual
  5. Enter an amount, tap Next and Split

Expected Result:

The expense is split successfully

Actual Result:

"Unexpected error submitting this expense. Please try again later" error message appears on the split preview in the group chat. 1:1 chats with the group participants show skeleton loading

Workaround:

Unknown

Platforms:

  • Android: App
  • Android: mWeb Chrome
  • iOS: App
  • iOS: mWeb Safari
  • iOS: mWeb Chrome
  • Windows: Chrome
  • MacOS: Chrome Safari

Screenshots/Videos

Bug7209963_1784217050772.web_split.mp4
Bug7209963_1784217050753.split_in_group_copilot_error.mp4

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Applause Internal Information
Exported by: Mita Rachim
Bug ID: 7209963

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