[No QA] Update _routes.yml

docs/_data/_routes.yml

@@ -319,3 +319,8 @@ platforms:
         title: Event Management
         icon: /assets/images/envelope-receipt.svg
         description: "Learn how to create and manage Travel Events for group bookings."
+
+      - href: travel-invoicing
+        title: Travel Invoicing
+        icon: /assets/images/subscription-annual.svg
+        description: "Centralize travel payments so employees can book trips without using personal cards or submitting reimbursements."  

docs/articles/travel/travel-invoicing/complete-a-hotel-stay-using-travel-invoicing.md

@@ -0,0 +1,92 @@
+---
+title: Complete a hotel stay using Travel Invoicing
+description: Learn what happens after you book a hotel with Travel Invoicing and how to handle payment verification at check-in.
+keywords: [expensify hotel booking payment, travel invoicing hotel check in, expensify travel hotel authorization, hotel cvv expensify]
+internalScope: Audience is Workspace Members. Covers hotel booking verification and check-in flow when using Travel Invoicing. Does not cover booking travel or admin setup.
+---
+
+# Complete a hotel stay using Travel Invoicing
+
+When you book a hotel using Travel Invoicing, your company pays for the stay through a central account.
+
+Because hotels often require payment verification, Expensify works behind the scenes to confirm that the Travel Invoicing card is authorized for your booking.
+
+Depending on the hotel, you may need to take an extra step before or during check-in.
+
+---
+
+## Who can complete a hotel stay using Travel Invoicing
+
+- Members who booked a hotel using Expensify Travel
+- Members in a Workspace with Travel Invoicing enabled
+
+---
+
+## What to expect after you book a hotel with Travel Invoicing
+
+After your booking:
+
+- Expensify contacts the hotel to confirm payment authorization
+- The hotel may require a Credit Card Authorization (CCA) form
+- Expensify prepares or verifies this on your behalf
+
+You’ll be contacted if any action is required from you.
+
+---
+
+## How to complete your hotel check-in using Travel Invoicing
+
+### If your hotel accepts Travel Invoicing
+
+You may receive a completed authorization form from Expensify.
+
+At check-in:
+
+1. Provide the authorization form if requested by the hotel
+2. Confirm your identity with the hotel staff
+3. Complete check-in as normal
+
+In most cases, no payment is required from you.
+
+---
+
+### If your hotel does not accept Travel Invoicing
+
+Some hotels do not accept virtual or centrally billed cards.
+
+If this happens, Expensify will contact you before your stay.
+
+You will need to:
+
+1. Use a personal card or company card at check-in
+2. Follow your company’s process for reimbursement or expense submission
+
+---
+
+## What happens after your hotel stay
+
+- If Travel Invoicing is accepted:
+  - The charge is billed to your company
+
+- If you used your own card:
+  - You may need to submit an expense based on your company’s policy
+
+---
+
+# FAQ
+
+## Why does Expensify contact the hotel?
+
+Hotels often require manual confirmation that a card can be used by someone other than the cardholder. Expensify handles this process for you.
+
+## What is a Credit Card Authorization (CCA) form?
+
+A CCA form allows the hotel to charge a card that is not physically present at check-in. Expensify may provide this form to you if required.
+
+## Will I always need to do something at check-in?
+
+No. Many bookings are handled automatically. You’ll only be contacted if action is required.
+
+## Can I use Travel Invoicing for all hotels?
+
+Not always. Some hotels do not accept virtual or centrally billed cards, which may require you to use another payment method.

docs/travel/hubs/travel-invoicing/index.html

@@ -0,0 +1,6 @@
+---
+layout: default
+title: Travel
+---
+
+{% include hub.html %}