[No QA] Docs updates for E/A#93523 broken card prompts stop after 90-day grace#95841
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Co-authored-by: Wildan M <wildan-m@users.noreply.github.com>
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A preview of your ExpensifyHelp changes have been deployed to https://1f2aaa13.helpdot.pages.dev ⚡️ Updated articles: |
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Explanation of Change
Help site docs update to accompany E/A#93523, which adds a 90-day grace period to broken card connections: once a connection has been broken and unresolved for 90 days, Expensify stops proactively prompting the user — the Time Sensitive task on Home, the "Card feed connection is broken" banner, and the related red dots (RBR) are removed. The card stays broken and remains fixable; only the proactive prompting goes away.
Two existing articles document the exact surfaces this change affects but don't mention that they disappear after the grace period, so a user with a long-broken connection could be confused when the reminders vanish while the card is still listed. This adds an FAQ entry to each explaining the behavior and how to still fix the card:
new-expensify/connect-credit-cards/Fix-a-Broken-Company-Card-Feed-Connection.md— company card feeds (Home task, banner, red dots; fix via Company cards → Update card).new-expensify/connect-credit-cards/Manage-Personal-Cards.md— personal cards (Home task, Wallet red dots; fix via Account > Wallet → Fix card / Update card).No copy in the app changed; this is documentation only.
Fixed Issues
$ #91451
Tests
// TODO: The human co-author must fill out the tests you ran before marking this PR as "ready for review"
// Please describe what tests you performed that validates your changed worked.
QA
// TODO: The human co-author must fill out the QA tests you ran before marking this PR as "ready for review".
// Please describe what QA needs to do to validate your changes and what areas do they need to test for regressions.
@wildan-m, please review the files changed and confirm they reflect the current behavior. Then mark this PR
Ready for review.