5. Troubleshooting

Try those steps if you have issues with SWEX.

1. Finding the issue :
2. Disable https mode in SWEX settings
3. Start proxy
4. Set proxy in phone / emulator
5. Start the game
6. Can you play it ?
7. Enable https mode
8. Start proxy
9. Set proxy in phone / emulator
10. Start the game:
    • I can play the game with https mode disabled:
      • I've got an error with https mode enabled:
        • Something is wrong with the certificate, open SWEX settings → regenerate cert → redo cert installation
    • I can play the game with https enabled but i don't get any json:
      • Start SWEX as administrator
      • Make sure the profile exporter is enabled in SWEX settings
    • I can't play the game with HTTPS mode disabled:
      • Are you connected to a network? If yes → Does that network have access to the internet?