Describe the bug
App won't load services (alert pops up "An error occurred while loading services. Please check the logs for more details.") Here are the logs:
[INFO ] [10:12:11]: (Launcher) - Build Version: 2025-10-28 (a7b7847)
[INFO ] [10:12:11]: (Launcher) - FPA Version: 0.13.7
[INFO ] [10:12:11]: (Launcher) - Starting Flashpoint Launcher 14.0.3
[WARN ] [10:12:11]: (Launcher) - Failed to read System Extensions folder. This may be expected behaviour.
[WARN ] [10:12:12]: (Launcher) - Failed to load credits.
SyntaxError: Unexpected end of JSON input
[INFO ] [10:12:14]: (Launcher) - Flashpoint Manager not found, skipping component update check
[ERROR] [10:12:14]: (Back) - Error loading services - Error: ENOENT: no such file or directory, open 'Data/services.json'
[INFO ] [10:12:14]: (Launcher) - Failed to load exec mappings file. Ignore if on Windows. - Error: ENOENT: no such file or directory, open 'Data/execs.json'
[INFO ] [10:14:49]: (Logger Window) - Logger Window has been started
[INFO ] [10:14:50]: (Logger Window) - { args: { logger: true }, rest: '', protocol: undefined }
[INFO ] [10:14:50]: (Logger Window) - (node:64180) UnhandledPromiseRejectionWarning: Error: ENOENT: no such file or directory, open 'preferences.json'
[INFO ] [10:14:50]: (Logger Window) - at Object.openSync (node:fs:585:3)
[INFO ] [10:14:50]: (Logger Window) - at Object.func [as openSync] (node:electron/js2c/asar_bundle:5:1812)
[INFO ] [10:14:50]: (Logger Window) - at Object.readFileSync (node:fs:453:35)
[INFO ] [10:14:50]: (Logger Window) - at e.readFileSync (node:electron/js2c/asar_bundle:5:9160)
[INFO ] [10:14:50]: (Logger Window) - at readJsonFileSync (/Applications/Flashpoint/Flashpoint.app/Contents/Resources/app.asar/build/shared/Util.js:102:27)
[INFO ] [10:14:50]: (Logger Window) - at Object.readOrCreateFileSync (/Applications/Flashpoint/Flashpoint.app/Contents/Resources/app.asar/build/shared/preferences/PreferencesFile.js:19:49)
[INFO ] [10:14:50]: (Logger Window) - at startup (/Applications/Flashpoint/Flashpoint.app/Contents/Resources/app.asar/build/main/LogsWindow.js:56:56)
[INFO ] [10:14:50]: (Logger Window) - at startLogger (/Applications/Flashpoint/Flashpoint.app/Contents/Resources/app.asar/build/main/LogsWindow.js:46:11)
[INFO ] [10:14:50]: (Logger Window) - at Object. (/Applications/Flashpoint/Flashpoint.app/Contents/Resources/app.asar/build/main/index.js:10:33)
[INFO ] [10:14:50]: (Logger Window) - at Module._compile (node:internal/modules/cjs/loader:1118:14)
[INFO ] [10:14:50]: (Logger Window) - (Use Flashpoint Helper --trace-warnings ... to show where the warning was created)
[INFO ] [10:14:50]: (Logger Window) - (node:64180) UnhandledPromiseRejectionWarning: Unhandled promise rejection. This error originated either by throwing inside of an async function without a catch block, or by rejecting a promise which was not handled with .catch(). To terminate the node process on unhandled promise rejection, use the CLI flag --unhandled-rejections=strict (see https://nodejs.org/api/cli.html#cli_unhandled_rejections_mode). (rejection id: 2)
[INFO ] [10:14:50]: (Logger Window) - [0524/101450.603803:FATAL:electron_main_delegate_mac.mm(71)] Unable to find helper app
[INFO ] [10:14:50]: (Logger Window) - [64180:0524/101450.625073:ERROR:gpu_process_host.cc(974)] GPU process exited unexpectedly: exit_code=5
[INFO ] [10:14:50]: (Logger Window) - [0524/101450.771453:FATAL:electron_main_delegate_mac.mm(71)] Unable to find helper app
[INFO ] [10:14:50]: (Logger Window) - [64180:0524/101450.772886:ERROR:network_service_instance_impl.cc(470)] Network service crashed, restarting service.
[INFO ] [10:14:50]: (Logger Window) - [0524/101450.778210:FATAL:electron_main_delegate_mac.mm(71)] Unable to find helper app
[INFO ] [10:14:50]: (Logger Window) - [64180:0524/101450.780203:ERROR:gpu_process_host.cc(974)] GPU process exited unexpectedly: exit_code=5
[INFO ] [10:14:50]: (Logger Window) - [0524/101450.924824:FATAL:electron_main_delegate_mac.mm(71)] Unable to find helper app
[INFO ] [10:14:50]: (Logger Window) - [0524/101450.924826:FATAL:electron_main_delegate_mac.mm(71)] Unable to find helper app
[INFO ] [10:14:50]: (Logger Window) - [64180:0524/101450.926214:ERROR:network_service_instance_impl.cc(470)] Network service crashed, restarting service.
[INFO ] [10:14:50]: (Logger Window) - [64180:0524/101450.927555:ERROR:gpu_process_host.cc(974)] GPU process exited unexpectedly: exit_code=5
[INFO ] [10:14:50]: (Logger Window) - [0524/101450.986201:FATAL:electron_main_delegate_mac.mm(71)] Unable to find helper app
[INFO ] [10:14:50]: (Logger Window) - [64180:0524/101450.987911:ERROR:gpu_process_host.cc(974)] GPU process exited unexpectedly: exit_code=5
[INFO ] [10:14:50]: (Logger Window) - [0524/101450.987849:FATAL:electron_main_delegate_mac.mm(71)] Unable to find helper app
[INFO ] [10:14:50]: (Logger Window) - [64180:0524/101450.989398:ERROR:network_service_instance_impl.cc(470)] Network service crashed, restarting service.
[INFO ] [10:14:51]: (Logger Window) - [0524/101451.037837:FATAL:electron_main_delegate_mac.mm(71)] Unable to find helper app
[INFO ] [10:14:51]: (Logger Window) - [0524/101451.037877:FATAL:electron_main_delegate_mac.mm(71)] Unable to find helper app
[INFO ] [10:14:51]: (Logger Window) - [64180:0524/101451.039490:ERROR:network_service_instance_impl.cc(470)] Network service crashed, restarting service.
[INFO ] [10:14:51]: (Logger Window) - [64180:0524/101451.040187:ERROR:gpu_process_host.cc(974)] GPU process exited unexpectedly: exit_code=5
[INFO ] [10:14:51]: (Logger Window) - [0524/101451.089711:FATAL:electron_main_delegate_mac.mm(71)] Unable to find helper app
[INFO ] [10:14:51]: (Logger Window) - [0524/101451.089900:FATAL:electron_main_delegate_mac.mm(71)] Unable to find helper app
[INFO ] [10:14:51]: (Logger Window) - [64180:0524/101451.091315:ERROR:gpu_process_host.cc(974)] GPU process exited unexpectedly: exit_code=5
[INFO ] [10:14:51]: (Logger Window) - [64180:0524/101451.091532:ERROR:network_service_instance_impl.cc(470)] Network service crashed, restarting service.
[INFO ] [10:14:51]: (Logger Window) - [0524/101451.138037:FATAL:electron_main_delegate_mac.mm(71)] Unable to find helper app
[INFO ] [10:14:51]: (Logger Window) - [0524/101451.138071:FATAL:electron_main_delegate_mac.mm(71)] Unable to find helper app
[INFO ] [10:14:51]: (Logger Window) - [64180:0524/101451.139830:ERROR:gpu_process_host.cc(974)] GPU process exited unexpectedly: exit_code=5
[INFO ] [10:14:51]: (Logger Window) - [64180:0524/101451.140010:ERROR:network_service_instance_impl.cc(470)] Network service crashed, restarting service.
[INFO ] [10:14:51]: (Logger Window) - [0524/101451.182813:FATAL:electron_main_delegate_mac.mm(71)] Unable to find helper app
[INFO ] [10:14:51]: (Logger Window) - [64180:0524/101451.184611:ERROR:gpu_process_host.cc(974)] GPU process exited unexpectedly: exit_code=5
[INFO ] [10:14:51]: (Logger Window) - [0524/101451.184296:FATAL:electron_main_delegate_mac.mm(71)] Unable to find helper app
[INFO ] [10:14:51]: (Logger Window) - [64180:0524/101451.186229:ERROR:network_service_instance_impl.cc(470)] Network service crashed, restarting service.
[INFO ] [10:14:51]: (Logger Window) - [0524/101451.225945:FATAL:electron_main_delegate_mac.mm(71)] Unable to find helper app
[INFO ] [10:14:51]: (Logger Window) - [64180:0524/101451.227526:ERROR:network_service_instance_impl.cc(470)] Network service crashed, restarting service.
[INFO ] [10:14:51]: (Logger Window) - [0524/101451.230705:FATAL:electron_main_delegate_mac.mm(71)] Unable to find helper app
[INFO ] [10:14:51]: (Logger Window) - [64180:0524/101451.232599:ERROR:gpu_process_host.cc(974)] GPU process exited unexpectedly: exit_code=5
[INFO ] [10:14:51]: (Logger Window) - [64180:0524/101451.232617:FATAL:gpu_data_manager_impl_private.cc(450)] GPU process isn't usable. Goodbye.
[INFO ] [10:14:51]: (Logger Window) - Logger Window exited with signal SIGTRAP
[INFO ] [10:14:51]: (Logger Window) - [0524/101451.296900:FATAL:electron_main_delegate_mac.mm(71)] Unable to find helper app
Describe the bug
App won't load services (alert pops up "An error occurred while loading services. Please check the logs for more details.") Here are the logs:
[INFO ] [10:12:11]: (Launcher) - Build Version: 2025-10-28 (a7b7847)
[INFO ] [10:12:11]: (Launcher) - FPA Version: 0.13.7
[INFO ] [10:12:11]: (Launcher) - Starting Flashpoint Launcher 14.0.3
[WARN ] [10:12:11]: (Launcher) - Failed to read System Extensions folder. This may be expected behaviour.
[WARN ] [10:12:12]: (Launcher) - Failed to load credits.
SyntaxError: Unexpected end of JSON input
[INFO ] [10:12:14]: (Launcher) - Flashpoint Manager not found, skipping component update check
[ERROR] [10:12:14]: (Back) - Error loading services - Error: ENOENT: no such file or directory, open 'Data/services.json'
[INFO ] [10:12:14]: (Launcher) - Failed to load exec mappings file. Ignore if on Windows. - Error: ENOENT: no such file or directory, open 'Data/execs.json'
[INFO ] [10:14:49]: (Logger Window) - Logger Window has been started
[INFO ] [10:14:50]: (Logger Window) - { args: { logger: true }, rest: '', protocol: undefined }
[INFO ] [10:14:50]: (Logger Window) - (node:64180) UnhandledPromiseRejectionWarning: Error: ENOENT: no such file or directory, open 'preferences.json'
[INFO ] [10:14:50]: (Logger Window) - at Object.openSync (node:fs:585:3)
[INFO ] [10:14:50]: (Logger Window) - at Object.func [as openSync] (node:electron/js2c/asar_bundle:5:1812)
[INFO ] [10:14:50]: (Logger Window) - at Object.readFileSync (node:fs:453:35)
[INFO ] [10:14:50]: (Logger Window) - at e.readFileSync (node:electron/js2c/asar_bundle:5:9160)
[INFO ] [10:14:50]: (Logger Window) - at readJsonFileSync (/Applications/Flashpoint/Flashpoint.app/Contents/Resources/app.asar/build/shared/Util.js:102:27)
[INFO ] [10:14:50]: (Logger Window) - at Object.readOrCreateFileSync (/Applications/Flashpoint/Flashpoint.app/Contents/Resources/app.asar/build/shared/preferences/PreferencesFile.js:19:49)
[INFO ] [10:14:50]: (Logger Window) - at startup (/Applications/Flashpoint/Flashpoint.app/Contents/Resources/app.asar/build/main/LogsWindow.js:56:56)
[INFO ] [10:14:50]: (Logger Window) - at startLogger (/Applications/Flashpoint/Flashpoint.app/Contents/Resources/app.asar/build/main/LogsWindow.js:46:11)
[INFO ] [10:14:50]: (Logger Window) - at Object. (/Applications/Flashpoint/Flashpoint.app/Contents/Resources/app.asar/build/main/index.js:10:33)
[INFO ] [10:14:50]: (Logger Window) - at Module._compile (node:internal/modules/cjs/loader:1118:14)
[INFO ] [10:14:50]: (Logger Window) - (Use
Flashpoint Helper --trace-warnings ...to show where the warning was created)[INFO ] [10:14:50]: (Logger Window) - (node:64180) UnhandledPromiseRejectionWarning: Unhandled promise rejection. This error originated either by throwing inside of an async function without a catch block, or by rejecting a promise which was not handled with .catch(). To terminate the node process on unhandled promise rejection, use the CLI flag
--unhandled-rejections=strict(see https://nodejs.org/api/cli.html#cli_unhandled_rejections_mode). (rejection id: 2)[INFO ] [10:14:50]: (Logger Window) - [0524/101450.603803:FATAL:electron_main_delegate_mac.mm(71)] Unable to find helper app
[INFO ] [10:14:50]: (Logger Window) - [64180:0524/101450.625073:ERROR:gpu_process_host.cc(974)] GPU process exited unexpectedly: exit_code=5
[INFO ] [10:14:50]: (Logger Window) - [0524/101450.771453:FATAL:electron_main_delegate_mac.mm(71)] Unable to find helper app
[INFO ] [10:14:50]: (Logger Window) - [64180:0524/101450.772886:ERROR:network_service_instance_impl.cc(470)] Network service crashed, restarting service.
[INFO ] [10:14:50]: (Logger Window) - [0524/101450.778210:FATAL:electron_main_delegate_mac.mm(71)] Unable to find helper app
[INFO ] [10:14:50]: (Logger Window) - [64180:0524/101450.780203:ERROR:gpu_process_host.cc(974)] GPU process exited unexpectedly: exit_code=5
[INFO ] [10:14:50]: (Logger Window) - [0524/101450.924824:FATAL:electron_main_delegate_mac.mm(71)] Unable to find helper app
[INFO ] [10:14:50]: (Logger Window) - [0524/101450.924826:FATAL:electron_main_delegate_mac.mm(71)] Unable to find helper app
[INFO ] [10:14:50]: (Logger Window) - [64180:0524/101450.926214:ERROR:network_service_instance_impl.cc(470)] Network service crashed, restarting service.
[INFO ] [10:14:50]: (Logger Window) - [64180:0524/101450.927555:ERROR:gpu_process_host.cc(974)] GPU process exited unexpectedly: exit_code=5
[INFO ] [10:14:50]: (Logger Window) - [0524/101450.986201:FATAL:electron_main_delegate_mac.mm(71)] Unable to find helper app
[INFO ] [10:14:50]: (Logger Window) - [64180:0524/101450.987911:ERROR:gpu_process_host.cc(974)] GPU process exited unexpectedly: exit_code=5
[INFO ] [10:14:50]: (Logger Window) - [0524/101450.987849:FATAL:electron_main_delegate_mac.mm(71)] Unable to find helper app
[INFO ] [10:14:50]: (Logger Window) - [64180:0524/101450.989398:ERROR:network_service_instance_impl.cc(470)] Network service crashed, restarting service.
[INFO ] [10:14:51]: (Logger Window) - [0524/101451.037837:FATAL:electron_main_delegate_mac.mm(71)] Unable to find helper app
[INFO ] [10:14:51]: (Logger Window) - [0524/101451.037877:FATAL:electron_main_delegate_mac.mm(71)] Unable to find helper app
[INFO ] [10:14:51]: (Logger Window) - [64180:0524/101451.039490:ERROR:network_service_instance_impl.cc(470)] Network service crashed, restarting service.
[INFO ] [10:14:51]: (Logger Window) - [64180:0524/101451.040187:ERROR:gpu_process_host.cc(974)] GPU process exited unexpectedly: exit_code=5
[INFO ] [10:14:51]: (Logger Window) - [0524/101451.089711:FATAL:electron_main_delegate_mac.mm(71)] Unable to find helper app
[INFO ] [10:14:51]: (Logger Window) - [0524/101451.089900:FATAL:electron_main_delegate_mac.mm(71)] Unable to find helper app
[INFO ] [10:14:51]: (Logger Window) - [64180:0524/101451.091315:ERROR:gpu_process_host.cc(974)] GPU process exited unexpectedly: exit_code=5
[INFO ] [10:14:51]: (Logger Window) - [64180:0524/101451.091532:ERROR:network_service_instance_impl.cc(470)] Network service crashed, restarting service.
[INFO ] [10:14:51]: (Logger Window) - [0524/101451.138037:FATAL:electron_main_delegate_mac.mm(71)] Unable to find helper app
[INFO ] [10:14:51]: (Logger Window) - [0524/101451.138071:FATAL:electron_main_delegate_mac.mm(71)] Unable to find helper app
[INFO ] [10:14:51]: (Logger Window) - [64180:0524/101451.139830:ERROR:gpu_process_host.cc(974)] GPU process exited unexpectedly: exit_code=5
[INFO ] [10:14:51]: (Logger Window) - [64180:0524/101451.140010:ERROR:network_service_instance_impl.cc(470)] Network service crashed, restarting service.
[INFO ] [10:14:51]: (Logger Window) - [0524/101451.182813:FATAL:electron_main_delegate_mac.mm(71)] Unable to find helper app
[INFO ] [10:14:51]: (Logger Window) - [64180:0524/101451.184611:ERROR:gpu_process_host.cc(974)] GPU process exited unexpectedly: exit_code=5
[INFO ] [10:14:51]: (Logger Window) - [0524/101451.184296:FATAL:electron_main_delegate_mac.mm(71)] Unable to find helper app
[INFO ] [10:14:51]: (Logger Window) - [64180:0524/101451.186229:ERROR:network_service_instance_impl.cc(470)] Network service crashed, restarting service.
[INFO ] [10:14:51]: (Logger Window) - [0524/101451.225945:FATAL:electron_main_delegate_mac.mm(71)] Unable to find helper app
[INFO ] [10:14:51]: (Logger Window) - [64180:0524/101451.227526:ERROR:network_service_instance_impl.cc(470)] Network service crashed, restarting service.
[INFO ] [10:14:51]: (Logger Window) - [0524/101451.230705:FATAL:electron_main_delegate_mac.mm(71)] Unable to find helper app
[INFO ] [10:14:51]: (Logger Window) - [64180:0524/101451.232599:ERROR:gpu_process_host.cc(974)] GPU process exited unexpectedly: exit_code=5
[INFO ] [10:14:51]: (Logger Window) - [64180:0524/101451.232617:FATAL:gpu_data_manager_impl_private.cc(450)] GPU process isn't usable. Goodbye.
[INFO ] [10:14:51]: (Logger Window) - Logger Window exited with signal SIGTRAP
[INFO ] [10:14:51]: (Logger Window) - [0524/101451.296900:FATAL:electron_main_delegate_mac.mm(71)] Unable to find helper app