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OpenJul 25, 2026
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•Last updated Public roadmap bucket for the core Helpthread product surface outside Relay: conversations, channels, identity, inbox, APIs, events, search, operations, and setup.
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Harden conversation core workflows
area:conversationsConversation model, messages, participants, history, and workflow stateConversation model, messages, participants, history, and workflow statepriority:p0Critical path or launch blockerCritical path or launch blockertype:foundationFoundational platform workFoundational platform workStatus: Open.#131 In Helpthread/helpthread;Complete channel provider foundation for Gmail and IMAP/SMTP
area:channelsInbound and outbound communication channelsInbound and outbound communication channelsarea:providersProvider, channel, and boundary interfacesProvider, channel, and boundary interfacespriority:p0Critical path or launch blockerCritical path or launch blockertype:foundationFoundational platform workFoundational platform workStatus: Open.#132 In Helpthread/helpthread;Complete operator inbox core workflows
area:conversationsConversation model, messages, participants, history, and workflow stateConversation model, messages, participants, history, and workflow statearea:inboxOperator inbox and working interfaceOperator inbox and working interfacepriority:p0Critical path or launch blockerCritical path or launch blockertype:foundationFoundational platform workFoundational platform workStatus: Open.#133 In Helpthread/helpthread;Define identity, roles, and mailbox access foundation
area:apiPublic API contracts and API behaviorPublic API contracts and API behaviorarea:authIdentity, authority, permissions, and capability grantsIdentity, authority, permissions, and capability grantspriority:p0Critical path or launch blockerCritical path or launch blockertype:foundationFoundational platform workFoundational platform workStatus: Open.#134 In Helpthread/helpthread;Stabilize public API and event contracts
area:apiPublic API contracts and API behaviorPublic API contracts and API behaviorarea:eventsEvent contracts, lifecycle events, and event fixturesEvent contracts, lifecycle events, and event fixturespriority:p0Critical path or launch blockerCritical path or launch blockertype:foundationFoundational platform workFoundational platform workStatus: Open.#135 In Helpthread/helpthread;Add search and conversation discovery foundation
area:conversationsConversation model, messages, participants, history, and workflow stateConversation model, messages, participants, history, and workflow statearea:searchSearch, filtering, and conversation discoverySearch, filtering, and conversation discoverypriority:p1Important near-term workImportant near-term worktype:foundationFoundational platform workFoundational platform workStatus: Open.#136 In Helpthread/helpthread;Add operational health and admin diagnostics
area:installInstall, setup, deploy, and operator onboardingInstall, setup, deploy, and operator onboardingarea:opsHealth, diagnostics, backup, restore, and operational readinessHealth, diagnostics, backup, restore, and operational readinesspriority:p1Important near-term workImportant near-term worktype:foundationFoundational platform workFoundational platform workStatus: Open.#137 In Helpthread/helpthread;Document backup, restore, and migration readiness
area:installInstall, setup, deploy, and operator onboardingInstall, setup, deploy, and operator onboardingarea:opsHealth, diagnostics, backup, restore, and operational readinessHealth, diagnostics, backup, restore, and operational readinessdocumentationImprovements or additions to documentationImprovements or additions to documentationpriority:p1Important near-term workImportant near-term workStatus: Open.#138 In Helpthread/helpthread;Complete security and abuse-resistance launch review
area:launchLaunch readiness, docs, polish, and release blockersLaunch readiness, docs, polish, and release blockersarea:securitySecurity posture, secrets, access, and abuse resistanceSecurity posture, secrets, access, and abuse resistancepriority:p1Important near-term workImportant near-term worktype:taskPlanned implementation taskPlanned implementation taskStatus: Open.#139 In Helpthread/helpthread;Prepare contributor-facing docs and issue templates
area:docsPublic documentation and contributor onboardingPublic documentation and contributor onboardingarea:launchLaunch readiness, docs, polish, and release blockersLaunch readiness, docs, polish, and release blockersdocumentationImprovements or additions to documentationImprovements or additions to documentationpriority:p1Important near-term workImportant near-term worktype:taskPlanned implementation taskPlanned implementation taskStatus: Open.#140 In Helpthread/helpthread;Define data export and portability guarantees
area:installInstall, setup, deploy, and operator onboardingInstall, setup, deploy, and operator onboardingarea:opsHealth, diagnostics, backup, restore, and operational readinessHealth, diagnostics, backup, restore, and operational readinessdocumentationImprovements or additions to documentationImprovements or additions to documentationpriority:p1Important near-term workImportant near-term worktype:foundationFoundational platform workFoundational platform workStatus: Open.#161 In Helpthread/helpthread;