Feature

• Multiple Instances
• External Database
• SSO (Kerberos; Apache accept Configuration) - Missing/Check?
• Postfix send - Missing/Check?:

Prerequirenments (Server, not docker image)

Prerequirenments

• Web Server for redirection (optional: Server Certificate)
• Postfix
• Docker

Folder Structure

${ZNUNY_PERSISTENT_FOLDER}
└─ ${ZNUNY_INSTANCE}
    ├─ persistent
    │   ├─ Config.pm
    │   └─ VERSION
    ├─ log
    ├─ article
    └─ htdocs_custom

Default

/opt/znuny
└─ default
    ├─ persistent
    │   ├─ Config.pm
    │   └─ VERSION
    ├─ log
    ├─ article
    └─ htdocs_custom

How to install (docker image)

Docker Variables (.env)

Variable	Example	Description
ZNUNY_VERSION	latest 7.3.3	Znuny version
ZNUNY_INSTANCE	instance1	optional: Suffix for Dockername. Can be empty
WEB_PORT	8080	Apache external Port
DB_HOST	znuny-db	Database IP-Adresse
DB_NAME	znuny	Database Name
DB_USER	znuny_user	Database Username

Docker Secrets (./secrets/*)

File	Example Content	Description
db_root_password	!mysecretpwd!	Database root Password
db_password_${ZNUNY_INSTANCE}	!mysecretpwd!	Database Password

Run Docker

Run Docker default

docker compose up -d

Run Docker with different instances

1. Create a copy from .env
2. Rename the copy f.e. to .env.instance1
3. Run

docker compose --env-file .env.instance1 up -d
docker compose --env-file .env.instance2 up -d

Run Docker with Mariadb

docker compose -f docker-compose.yml -f docker-compose-db.yml up -d

Znuny Commandline

Running console commands

Directly from the host:

docker exec -u znuny znuny_httpd /opt/znuny/bin/znuny.Console.pl

znuny_httpd - container name or id

Or from an interactive shell inside the container:

docker exec -ti -u znuny znuny_httpd /bin/bash
./bin/znuny.Console.pl

Starting / stopping the daemon:

docker exec -u znuny znuny_httpd /opt/znuny/bin/otrs.Daemon.pl stop
docker exec -u znuny znuny_httpd /opt/znuny/bin/otrs.Daemon.pl start