GiEx QT06_1 (_TZE200_sh1btabb) unreliability problems

[Cossey]

What happened?

I've had this smart valve for a couple of months now and have noticed some reliability issues.

Sometimes this valve doesn't respond to the controls or sends back any water consumed information like it should.

In the morning I have it turn on for 10 minutes. On rare occasions (maybe once every 10 days) it runs for hours because it didn't turn off automatically - which is not ideal. When this does occur, I noticed zigbee2mqtt says the state is OFF but the valve is still open. I have to toggle the state to ON, then back to OFF again (and sometimes I have to do this 2-3 times) for the valve to actually close. I should note that when it is in this incorrect state, sometimes the water_consumed will not change despite water flowing.

I experience this issue in two ways - one where I have a timer in openHAB, in which after 10 minutes it will send the OFF state to the valve, and the other is via the mode = duration and irrigation_target = 10 through zigbee2mqtt. In both of these cases I have had that same problem.

Further to this, I've noticed that there has been times where the valve didn't update the water_consumed at all. The valve is running, but this value is not being updated.

Re-pairing the device to coordinator seems to fix the water_consumed issue and I feel like the device becomes more reliable for a while, until its back to its unreliable self.

Batteries are still at 100% and the device is signal is 149lqi. According to network map, this device is routed through my Hue white ambiance E26 (LTW015) and then straight to the coordinator. Has anyone experienced an issue with this?

I have not yet had the chance to get the sniffer out to watch the packets when things are going wrong - but I hope to get some time to set this back up soon. I am mainly just posting to see if others in the community are having the same problem.

What did you expect to happen?

That the valve state in zigbee2mqtt would actually reflect the physical state. When in the OFF state, it should be off and the water flow stopped. Also, if the water is flowing, it should always be updating the water_consumed state.

How to reproduce it (minimal and precise)

I have not yet found a way to reproduce this - it occurs sporadically.

Zigbee2MQTT version

1.30.3

Adapter firmware version

20221226

Adapter

SONOFF ZBDongle-P

Debug log

No response

[sander85]

Hi!

I'm having similar problems. But even more annoying. Quite often I can get data from the device perfectly (I push physical button and the state changes + usage is updating as well) but at the same time it takes 0 commands. Doesn't matter if it's paired to controller or some router. I add it again and all is perfect, until it's not again. lqi is 255.

[Cossey]

I'm wondering if we're unlucky enough to have duds or maybe there's something happening on the Zigbee side that needs to be implemented in z2m. Would aging out cause this (or would it cause complete disconnect)...

[T123S]

Hi there. I issue the same problem. I have two of the devices. One is working perfectly. The other not. The not working device lost it's connection after some days. Unfortunately we are on vacation and it should shower tomatoes and other vegetables 🙁

When someone press the physical button long and I press device recognition on zigbee2mqtt, it works again for some time.

[Cossey]

@T123S are these both the same model - _TZE200_sh1btabb? This is curious that one has an issue but the offer does not; are both connected directly to the coordinator or through routers?

[T123S]

Yes, both are Water irrigation valve (QT06_2)
von GiEX from same vendor from AliExpress. Both are on the same router and from there to coordinater.

The other one works like a charm.

So I fear. One is broken. Unfortunately the wrong one for me 😡 Maybe we can send it back.

[louiezhu2]

I also have the unreliability issue with two devices. I bought both of them from Amazon. I have automation created in home assistant to water the lawn for a certain period of time. The issue I have had with both devices was the device did not actually stop watering even though HA shows the device was off. This is a big issue so I had to get a different brand.

[T123S]

I also have the unreliability issue with two devices. I bought both of them from Amazon. I have automation created in home assistant to water the lawn for a certain period of time. The issue I have had with both devices was the device did not actually stop watering even though HA shows the device was off. This is a big issue so I had to get a different brand.

Uhhh, that sounds ugly and isn't acceptable. Fortunately, that didn't happened to mine. But I fear the same, so I made an automation, that counts the water and warn me if it doesn't stop.

[T123S]

@T123S are these both the same model - _TZE200_sh1btabb? This is curious that one has an issue but the offer does not; are both connected directly to the coordinator or through routers?

Zigbee2mqtt is very powerful. Maybe there is a possibility to send a ping every 5 minutes so the device stays alive?

[github-actions]

This issue is stale because it has been open 30 days with no activity. Remove stale label or comment or this will be closed in 7 days

[danstr1]

Hi

I have encounter this issue also in my GiEx QT06_1 ZigBee valve
Did you find any solution or workaround to overcome that?
Thanks

[dada1992bite]

Same problem too ... Looking for solutions

Thanks

[github-actions]

This issue is stale because it has been open 30 days with no activity. Remove stale label or comment or this will be closed in 7 days