Skip to content

No Video Output from Sunshine #4673

@Jn3P1d62p25Vmj7

Description

@Jn3P1d62p25Vmj7

Is there an existing issue for this?

  • I have searched the existing issues

Is your issue described in the documentation?

  • I have read the documentation

Is your issue present in the latest beta/pre-release?

This issue is present in the latest pre-release

Describe the Bug

There is no video output from Sunshine. I am able to control the device with Moonlight but am unable to see the screen.

Sunshine.mp4
MoonlightK.mp4

Expected Behavior

The ability to see the host screen.

Additional Context

The Host PC is a Steam Deck with a dual boot of SteamOS and Windows 11.

Host Operating System

Windows

Operating System Version

Windows 11 Pro 25H2 (26200.6584)

Architecture

amd64/x86_64

Sunshine commit or version

2026.204.180221

Package

Windows - installer (recommended)

GPU Type

AMD

GPU Model

AMD Custom APU 0405

GPU Driver/Mesa Version

7.11.26.2142

Capture Method

Windows.Graphics.Capture (Windows)

Config

dd_config_revert_on_disconnect = enabled
dd_hdr_option = disabled
dd_refresh_rate_option = disabled
dd_resolution_option = disabled
upnp = enabled

Apps

Relevant log output

[2026-02-05 14:10:45.059]: Info: Sunshine version: 2026.204.180221 commit: 22065bfeec7d9af41747349b609c4770f068c17a
[2026-02-05 14:10:45.059]: Info: Package Publisher: LizardByte
[2026-02-05 14:10:45.059]: Info: Publisher Website: https://app.lizardbyte.dev
[2026-02-05 14:10:45.059]: Info: Get support: https://app.lizardbyte.dev/support
[2026-02-05 14:10:45.059]: Info: config: 'dd_config_revert_on_disconnect' = enabled
[2026-02-05 14:10:45.059]: Info: config: 'dd_hdr_option' = disabled
[2026-02-05 14:10:45.059]: Info: config: 'dd_refresh_rate_option' = disabled
[2026-02-05 14:10:45.059]: Info: config: 'dd_resolution_option' = disabled
[2026-02-05 14:10:45.059]: Info: config: 'upnp' = enabled
[2026-02-05 14:10:45.059]: Info: Provided workaround settings for SettingsManager:
{
  "hdr_blank_delay": null
}
[2026-02-05 14:10:45.064]: Info: Currently available display devices:
[
  {
    "device_id": "{7a8c37d7-8a4f-5996-a2df-12185ce88af2}",
    "display_name": "\\\\.\\DISPLAY1",
    "edid": {
      "manufacturer_id": "VLV",
      "product_code": "3001",
      "serial_number": 1
    },
    "friendly_name": "ANX7530 U",
    "info": {
      "hdr_state": null,
      "origin_point": {
        "x": 0,
        "y": 0
      },
      "primary": true,
      "refresh_rate": {
        "type": "rational",
        "value": {
          "denominator": 1,
          "numerator": 60
        }
      },
      "resolution": {
        "height": 1280,
        "width": 800
      },
      "resolution_scale": {
        "type": "rational",
        "value": {
          "denominator": 100,
          "numerator": 63
        }
      }
    }
  }
]
[2026-02-05 14:10:45.067]: Info: nvprefs: NvAPI_Initialize() failed, ignore if you don't have NVIDIA video card
[2026-02-05 14:10:45.071]: Info: Compiling shaders...
[2026-02-05 14:10:45.194]: Info: Compiled shaders
[2026-02-05 14:10:45.204]: Info: // Testing for available encoders, this may generate errors. You can safely ignore those errors. //
[2026-02-05 14:10:45.205]: Info: Trying encoder [nvenc]
[2026-02-05 14:10:45.408]: Info: 
Device Description : AMD Custom GPU 0405
Device Vendor ID   : 0x00001002
Device Device ID   : 0x0000163F
Device Video Mem   : 4073 MiB
Device Sys Mem     : 0 MiB
Share Sys Mem      : 6066 MiB
Feature Level      : 0x0000B100
Capture size       : 1280x800
Offset             : 0x0
Virtual Desktop    : 1280x800
[2026-02-05 14:10:45.409]: Info: Active GPU has HAGS disabled
[2026-02-05 14:10:45.409]: Info: Using realtime GPU priority
[2026-02-05 14:10:45.409]: Info: 
Colorspace         : DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Bits Per Color     : 8
Red Primary        : [0.639648,0.330078]
Green Primary      : [0.299805,0.599609]
Blue Primary       : [0.150391,0.0595703]
White Point        : [0.3125,0.329102]
Min Luminance      : 0.5 nits
Max Luminance      : 270 nits
Max Full Luminance : 270 nits
[2026-02-05 14:10:45.412]: Info: Desktop resolution [1280x800]
[2026-02-05 14:10:45.413]: Info: Desktop format [DXGI_FORMAT_B8G8R8A8_UNORM]
[2026-02-05 14:10:45.413]: Info: Display refresh rate [60Hz]
[2026-02-05 14:10:45.413]: Info: Requested frame rate [60/1 exactly 60 fps]
[2026-02-05 14:10:45.418]: Info: Encoder [nvenc] is not supported on this GPU
[2026-02-05 14:10:45.432]: Info: Trying encoder [quicksync]
[2026-02-05 14:10:45.556]: Info: 
Device Description : AMD Custom GPU 0405
Device Vendor ID   : 0x00001002
Device Device ID   : 0x0000163F
Device Video Mem   : 4073 MiB
Device Sys Mem     : 0 MiB
Share Sys Mem      : 6066 MiB
Feature Level      : 0x0000B100
Capture size       : 1280x800
Offset             : 0x0
Virtual Desktop    : 1280x800
[2026-02-05 14:10:45.556]: Info: Active GPU has HAGS disabled
[2026-02-05 14:10:45.556]: Info: Using realtime GPU priority
[2026-02-05 14:10:45.556]: Info: 
Colorspace         : DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Bits Per Color     : 8
Red Primary        : [0.639648,0.330078]
Green Primary      : [0.299805,0.599609]
Blue Primary       : [0.150391,0.0595703]
White Point        : [0.3125,0.329102]
Min Luminance      : 0.5 nits
Max Luminance      : 270 nits
Max Full Luminance : 270 nits
[2026-02-05 14:10:45.560]: Info: Desktop resolution [1280x800]
[2026-02-05 14:10:45.560]: Info: Desktop format [DXGI_FORMAT_B8G8R8A8_UNORM]
[2026-02-05 14:10:45.560]: Info: Display refresh rate [60Hz]
[2026-02-05 14:10:45.560]: Info: Requested frame rate [60/1 exactly 60 fps]
[2026-02-05 14:10:45.565]: Info: Encoder [quicksync] is not supported on this GPU
[2026-02-05 14:10:45.576]: Info: Trying encoder [amdvce]
[2026-02-05 14:10:45.701]: Info: 
Device Description : AMD Custom GPU 0405
Device Vendor ID   : 0x00001002
Device Device ID   : 0x0000163F
Device Video Mem   : 4073 MiB
Device Sys Mem     : 0 MiB
Share Sys Mem      : 6066 MiB
Feature Level      : 0x0000B100
Capture size       : 1280x800
Offset             : 0x0
Virtual Desktop    : 1280x800
[2026-02-05 14:10:45.701]: Info: Active GPU has HAGS disabled
[2026-02-05 14:10:45.701]: Info: Using realtime GPU priority
[2026-02-05 14:10:45.701]: Info: 
Colorspace         : DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Bits Per Color     : 8
Red Primary        : [0.639648,0.330078]
Green Primary      : [0.299805,0.599609]
Blue Primary       : [0.150391,0.0595703]
White Point        : [0.3125,0.329102]
Min Luminance      : 0.5 nits
Max Luminance      : 270 nits
Max Full Luminance : 270 nits
[2026-02-05 14:10:45.705]: Info: Desktop resolution [1280x800]
[2026-02-05 14:10:45.705]: Info: Desktop format [DXGI_FORMAT_B8G8R8A8_UNORM]
[2026-02-05 14:10:45.705]: Info: Display refresh rate [60Hz]
[2026-02-05 14:10:45.705]: Info: Requested frame rate [60/1 exactly 60 fps]
[2026-02-05 14:10:45.710]: Warning: Detected AMD GPU but AMF failed to load
[2026-02-05 14:10:45.710]: Info: Creating encoder [h264_amf]
[2026-02-05 14:10:45.710]: Info: Color coding: SDR (Rec. 601)
[2026-02-05 14:10:45.710]: Info: Color depth: 8-bit
[2026-02-05 14:10:45.710]: Info: Color range: JPEG
[2026-02-05 14:10:45.762]: Warning: Detected AMD GPU but AMF failed to load
[2026-02-05 14:10:45.770]: Info: Streaming bitrate is 1000000
[2026-02-05 14:10:45.771]: Error: [AMF @ 000001cab7d65000] DLL amfrt64.dll failed to open
[2026-02-05 14:10:45.771]: Error: [h264_amf @ 000001cab8b253c0] Failed to create derived AMF device context: Unknown error occurred
[2026-02-05 14:10:45.771]: Info: Retrying with fallback configuration options for [h264_amf] after error: Unknown error occurred
[2026-02-05 14:10:45.772]: Info: Streaming bitrate is 1000000
[2026-02-05 14:10:45.772]: Error: [AMF @ 000001cab7d64c80] DLL amfrt64.dll failed to open
[2026-02-05 14:10:45.772]: Error: [h264_amf @ 000001cab8b57400] Failed to create derived AMF device context: Unknown error occurred
[2026-02-05 14:10:45.772]: Error: Could not open codec [h264_amf]: Unknown error occurred
[2026-02-05 14:10:45.779]: Info: Creating encoder [h264_amf]
[2026-02-05 14:10:45.779]: Info: Color coding: SDR (Rec. 601)
[2026-02-05 14:10:45.779]: Info: Color depth: 8-bit
[2026-02-05 14:10:45.779]: Info: Color range: JPEG
[2026-02-05 14:10:45.830]: Warning: Detected AMD GPU but AMF failed to load
[2026-02-05 14:10:45.838]: Info: Streaming bitrate is 1000000
[2026-02-05 14:10:45.838]: Error: [AMF @ 000001cab7d65240] DLL amfrt64.dll failed to open
[2026-02-05 14:10:45.838]: Error: [h264_amf @ 000001cab8b13340] Failed to create derived AMF device context: Unknown error occurred
[2026-02-05 14:10:45.838]: Info: Retrying with fallback configuration options for [h264_amf] after error: Unknown error occurred
[2026-02-05 14:10:45.840]: Info: Streaming bitrate is 1000000
[2026-02-05 14:10:45.840]: Error: [AMF @ 000001cab7d652c0] DLL amfrt64.dll failed to open
[2026-02-05 14:10:45.840]: Error: [h264_amf @ 000001cab7d79ec0] Failed to create derived AMF device context: Unknown error occurred
[2026-02-05 14:10:45.840]: Error: Could not open codec [h264_amf]: Unknown error occurred
[2026-02-05 14:10:45.846]: Info: Encoder [amdvce] failed
[2026-02-05 14:10:45.900]: Info: Trying encoder [software]
[2026-02-05 14:10:46.026]: Info: 
Device Description : AMD Custom GPU 0405
Device Vendor ID   : 0x00001002
Device Device ID   : 0x0000163F
Device Video Mem   : 4073 MiB
Device Sys Mem     : 0 MiB
Share Sys Mem      : 6066 MiB
Feature Level      : 0x0000B100
Capture size       : 1280x800
Offset             : 0x0
Virtual Desktop    : 1280x800
[2026-02-05 14:10:46.027]: Info: Active GPU has HAGS disabled
[2026-02-05 14:10:46.027]: Info: Using realtime GPU priority
[2026-02-05 14:10:46.027]: Info: 
Colorspace         : DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Bits Per Color     : 8
Red Primary        : [0.639648,0.330078]
Green Primary      : [0.299805,0.599609]
Blue Primary       : [0.150391,0.0595703]
White Point        : [0.3125,0.329102]
Min Luminance      : 0.5 nits
Max Luminance      : 270 nits
Max Full Luminance : 270 nits
[2026-02-05 14:10:46.031]: Info: Desktop resolution [1280x800]
[2026-02-05 14:10:46.031]: Info: Desktop format [DXGI_FORMAT_B8G8R8A8_UNORM]
[2026-02-05 14:10:46.031]: Info: Display refresh rate [60Hz]
[2026-02-05 14:10:46.031]: Info: Requested frame rate [60/1 exactly 60 fps]
[2026-02-05 14:10:46.031]: Info: Creating encoder [libx264]
[2026-02-05 14:10:46.031]: Info: Color coding: SDR (Rec. 601)
[2026-02-05 14:10:46.031]: Info: Color depth: 8-bit
[2026-02-05 14:10:46.031]: Info: Color range: JPEG
[2026-02-05 14:10:46.031]: Info: Streaming bitrate is 1000000
[2026-02-05 14:10:46.032]: Info: [libx264 @ 000001cab8b4e2c0] using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX FMA3 BMI2 AVX2
[2026-02-05 14:10:46.033]: Info: [libx264 @ 000001cab8b4e2c0] profile High, level 4.2, 4:2:0, 8-bit
[2026-02-05 14:10:46.052]: Info: [libx264 @ 000001cab8b4e2c0] frame I:1     Avg QP:31.00  size:  1203
[2026-02-05 14:10:46.052]: Info: [libx264 @ 000001cab8b4e2c0] mb I  I16..4: 99.9%  0.0%  0.0%
[2026-02-05 14:10:46.052]: Info: [libx264 @ 000001cab8b4e2c0] 8x8 transform intra:0.0%
[2026-02-05 14:10:46.052]: Info: [libx264 @ 000001cab8b4e2c0] coded y,uvDC,uvAC intra: 0.0% 0.0% 0.0%
[2026-02-05 14:10:46.052]: Info: [libx264 @ 000001cab8b4e2c0] i16 v,h,dc,p: 97%  0%  3%  0%
[2026-02-05 14:10:46.052]: Info: [libx264 @ 000001cab8b4e2c0] i8 v,h,dc,ddl,ddr,vr,hd,vl,hu:  0%  0% 75% 12%  0%  0%  0%  0% 12%
[2026-02-05 14:10:46.052]: Info: [libx264 @ 000001cab8b4e2c0] i4 v,h,dc,ddl,ddr,vr,hd,vl,hu:  0%  0% 100%  0%  0%  0%  0%  0%  0%
[2026-02-05 14:10:46.052]: Info: [libx264 @ 000001cab8b4e2c0] i8c dc,h,v,p: 100%  0%  0%  0%
[2026-02-05 14:10:46.052]: Info: [libx264 @ 000001cab8b4e2c0] kb/s:577.44
[2026-02-05 14:10:46.054]: Info: Creating encoder [libx264]
[2026-02-05 14:10:46.054]: Info: Color coding: SDR (Rec. 601)
[2026-02-05 14:10:46.054]: Info: Color depth: 8-bit
[2026-02-05 14:10:46.054]: Info: Color range: JPEG
[2026-02-05 14:10:46.054]: Info: Streaming bitrate is 1000000
[2026-02-05 14:10:46.055]: Info: [libx264 @ 000001cab8b4e2c0] using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX FMA3 BMI2 AVX2
[2026-02-05 14:10:46.056]: Info: [libx264 @ 000001cab8b4e2c0] profile High 4:4:4 Predictive, level 4.2, 4:4:4, 8-bit
[2026-02-05 14:10:46.082]: Info: [libx264 @ 000001cab8b4e2c0] frame I:1     Avg QP:31.00  size:  1312
[2026-02-05 14:10:46.082]: Info: [libx264 @ 000001cab8b4e2c0] mb I  I16..4: 99.9%  0.0%  0.0%
[2026-02-05 14:10:46.082]: Info: [libx264 @ 000001cab8b4e2c0] 8x8 transform intra:0.0%
[2026-02-05 14:10:46.082]: Info: [libx264 @ 000001cab8b4e2c0] coded y,u,v intra: 0.0% 0.0% 0.0%
[2026-02-05 14:10:46.083]: Info: [libx264 @ 000001cab8b4e2c0] i16 v,h,dc,p: 97%  0%  3%  0%
[2026-02-05 14:10:46.083]: Info: [libx264 @ 000001cab8b4e2c0] i8 v,h,dc,ddl,ddr,vr,hd,vl,hu:  0%  0% 75% 12%  0%  0%  0%  0% 12%
[2026-02-05 14:10:46.083]: Info: [libx264 @ 000001cab8b4e2c0] i4 v,h,dc,ddl,ddr,vr,hd,vl,hu:  0%  0% 100%  0%  0%  0%  0%  0%  0%
[2026-02-05 14:10:46.083]: Info: [libx264 @ 000001cab8b4e2c0] kb/s:629.76
[2026-02-05 14:10:46.259]: Info: 
Device Description : AMD Custom GPU 0405
Device Vendor ID   : 0x00001002
Device Device ID   : 0x0000163F
Device Video Mem   : 4073 MiB
Device Sys Mem     : 0 MiB
Share Sys Mem      : 6066 MiB
Feature Level      : 0x0000B100
Capture size       : 1280x800
Offset             : 0x0
Virtual Desktop    : 1280x800
[2026-02-05 14:10:46.260]: Info: Active GPU has HAGS disabled
[2026-02-05 14:10:46.260]: Info: Using realtime GPU priority
[2026-02-05 14:10:46.260]: Info: 
Colorspace         : DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Bits Per Color     : 8
Red Primary        : [0.639648,0.330078]
Green Primary      : [0.299805,0.599609]
Blue Primary       : [0.150391,0.0595703]
White Point        : [0.3125,0.329102]
Min Luminance      : 0.5 nits
Max Luminance      : 270 nits
Max Full Luminance : 270 nits
[2026-02-05 14:10:46.264]: Info: Desktop resolution [1280x800]
[2026-02-05 14:10:46.264]: Info: Desktop format [DXGI_FORMAT_B8G8R8A8_UNORM]
[2026-02-05 14:10:46.264]: Info: Display refresh rate [60Hz]
[2026-02-05 14:10:46.264]: Info: Requested frame rate [60/1 exactly 60 fps]
[2026-02-05 14:10:46.274]: Info: 
[2026-02-05 14:10:46.275]: Info: // Ignore any errors mentioned above, they are not relevant. //
[2026-02-05 14:10:46.275]: Info: 
[2026-02-05 14:10:46.275]: Info: Found H.264 encoder: libx264 [software]
[2026-02-05 14:10:46.275]: Info: Starting system tray
[2026-02-05 14:10:46.275]: Info: System tray thread initialized successfully
[2026-02-05 14:10:46.275]: Info: No main thread features enabled, skipping event loop
[2026-02-05 14:10:46.276]: Info: System tray thread started
[2026-02-05 14:10:46.281]: Info: Configuration UI available at [https://localhost:47990]
[2026-02-05 14:10:46.309]: Info: System tray created
[2026-02-05 14:10:47.065]: Info: Registered Sunshine mDNS service
[2026-02-05 14:10:49.699]: Error: Unknown status
[2026-02-05 14:12:53.604]: Error: Unknown status

Metadata

Metadata

Assignees

No one assigned

    Labels

    No labels
    No labels

    Type

    No type
    No fields configured for issues without a type.

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions