[Problem/Bug]: Edge/WebView2 Beta 149.0.4022.8 crashes with c0000005 in ntdll.dll, breaking Teams, Outlook, Widgets

[zeptune-SadmIAM]

What happened?

Microsoft Edge Beta/WebView2 Beta 149.0.4022.8 appears unstable on Windows Insider Beta build 26220 / OS component set 26100.7934.

Observed crashes:

• msedge.exe 149.0.4022.8 crashes with 0xc0000005 in ntdll.dll
• msedgewebview2.exe 149.0.4022.8 crashes with 0xc0000005 in ntdll.dll
• WebView2 crashes occur under New Teams, New Outlook, Windows Widgets/WebExperience, and LinkedIn for Windows

Recovery blockers:

• WebView2 uninstall is blocked: “Browser/WebView is sticky, uninstall not allowed”
• Stable Evergreen WebView2 installer refuses because a newer version is already installed
• Edge uninstall is unavailable/greyed out
• Removing local Beta channel markers did not recover the machine
• Reimage is required to return to a stable OS/browser/WebView2 baseline

Importance

Blocking. My app's basic functions are not working due to this issue.

Runtime Channel

Prerelease (Edge Canary/Dev/Beta)

Runtime Version

149.0.4022.8

SDK Version

No response

Framework

Other

Operating System

Windows 11

OS Version

No response

Repro steps

After installing the May 14 updates. App Crashes any time you try and use anything edge related.

Repros in Edge Browser

No, issue does not reproduce in the corresponding Edge version

Regression

Don't know

Last working version (if regression)

No response

[MaoLf-AWA]

I’m experiencing the same issue. It happened at around 4:00 AM Pacific Time on May 15, after I closed and restarted Edge. Since then, Edge has been unable to open again, and it also shows an error related to ntdll.dll.

I spent a very long time investigating it and found that Edge can launch normally in Safe Mode. At this point, I don’t have any other solution. It may simply be caused by a faulty update. For now, I can only export my Edge data in Safe Mode and then transfer it to Firefox.

[zigune]

Same problem here with this error message :

Nom de l'application défaillante : msedge.exe, version : 149.0.4022.8, horodatage : 0x6a053165
Nom du module défaillant : ntdll.dll, version : 10.0.26100.8493, horodatage : 0x8a08fe46
Exception code: 0xc0000005
Fault offset: 0x000000000000b9d3
Identifiant du processus défaillant : 0xF2C
Heure de début de l'application défaillante : 0x1DCE627E1FDCB8D
Chemin de l'application défaillante : C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
Chemin du module défaillant : C:\WINDOWS\SYSTEM32\ntdll.dll
ID du rapport : f37cfa02-818f-4a83-8c04-86a3f99b4c97
Nom complet du package défaillant :
Package défaillant – ID d'application relatif :

[jcvromao-spec]

Same:

Faulting application name: msedge.exe, version: 149.0.4022.16, time stamp: 0x6a0a264f
Faulting module name: ntdll.dll, version: 10.0.26100.8493, time stamp: 0x8a08fe46
Exception code: 0xc0000005
Fault offset: 0x0000000000164747
Faulting process id: 0x81F4
Faulting application start time: 0x1DCE827F17D6D38
Faulting application path: C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 0941e46c-0169-42da-9a92-cf7a9be97c68
Faulting package full name:
Faulting package-relative application ID:

[addi1000]

Same issue. Edge 149+ will start again when Trend Micro Security Agent is disabled.