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Risks
Juliemakary edited this page Jan 3, 2026
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- Risk: The platform stores sensitive user information (name, address, contact info, etc.), which could be exposed in the event of a security breach or system failure.
- Mitigation (planned): We will implement role-based access, ensuring that only admins can view all sensitive data, and all sensitive information is encrypted.
- Risk: Users may be uncomfortable in trusting AI-generated communication or automated legal claims.
- Mitigation (planned): Provide clear justification for AI decision making processes (e.g. compensation logic). Allow users to review, and approve claims before submission such that users are always in control of the decisions.
- Risk: Flight compensation laws vary by region (Canada, U.S., EU, etc.) which can cause legal issues in the way people are compensated.
- Mitigation (planned): Apply correct compensations per region and do legal consultation by engaging with an attorney with the stakeholder.
- Risk: Risk of not being able to scale well with user growth and background jobs may not handle increased loads.
- Mitigation: Add caching for flight data while implementing a cleanup job to remove expired flights older than 1 year, and monitor background job performance to identify problems early.