Troubleshooting

🛠️ Troubleshooting

This guide helps you resolve common issues with RLM V7.

🚨 Common Issues

Script Not Loading

Symptoms:

• No RLM dropdown visible
• Console shows errors
• Script doesn't appear in Tampermonkey

Solutions:

1. Check Tampermonkey is enabled

   • Go to chrome://extensions/ (Chrome) or about:addons (Firefox)
   • Ensure Tampermonkey is enabled

2. Verify Developer Mode is ON

   • Chrome/Edge: Go to chrome://extensions/ → Toggle "Developer mode" ON
   • Firefox: Go to about:addons → Extensions → Tampermonkey → Gear icon → "Debug Add-ons" → Enable

3. Check script installation

   • Open Tampermonkey dashboard
   • Verify your loader script is listed and enabled
   • If not, reinstall the loader

4. Clear browser cache

   • Press Ctrl+Shift+Delete (Chrome) or Ctrl+Shift+Del (Firefox)
   • Select "Cached images and files"
   • Click "Clear data"

No RLM Dropdown Visible

Symptoms:

• MissionChief loads normally
• No RLM interface visible
• Console shows no RLM messages

Solutions:

1. Verify you're on a MissionChief page

   • RLM only works on MissionChief game pages
   • Check the URL contains your game server (e.g., missionchief.com)

2. Check browser console

   • Press F12 to open Developer Tools
   • Look for RLM messages in the Console tab
   • Check for any error messages

3. Try hard refresh

   • Press Ctrl+F5 (Windows) or Cmd+Shift+R (Mac)
   • This forces a complete page reload

4. Check script permissions

   • In Tampermonkey dashboard, click on your RLM script
   • Verify it has permission for your MissionChief domain

Access Denied (Beta/Dev Versions)

Symptoms:

• Dropdown shows "LOCKED" with padlock icon
• Message about authorization required
• Cannot access Beta/Dev features

Solutions:

1. You need authorization for Beta/Dev

   • These versions are restricted to authorized users only
   • Use Main loader for public access

2. Request access

   • Join our Discord server
   • Contact developers with your MCID
   • Wait for authorization approval

3. Check your MCID

   • Go to your MissionChief profile
   • Copy the number from the URL (e.g., /profile/621545)
   • This is your MCID for authorization

Building Check Not Working

Symptoms:

• No warning when placing buildings near existing ones
• Feature works in incognito mode but not normal browsing

Solutions:

1. Clear browser cache

   • This is usually a caching issue
   • Use the cache clearing tools on our website

2. Check script version

   • Ensure you have the latest version
   • Update your loader if needed

3. Try incognito mode

   • If it works in incognito, it's a cache issue
   • Clear your browser cache completely

Performance Issues

Symptoms:

• Slow page loading
• Laggy map interactions
• High memory usage

Solutions:

1. Disable other extensions

   • Temporarily disable other Tampermonkey scripts
   • Check if performance improves

2. Clear browser data

   • Clear cookies, cache, and browsing data
   • Restart your browser

3. Check system resources

   • Close unnecessary browser tabs
   • Restart your browser if memory usage is high

🔧 Advanced Troubleshooting

Browser Console Errors

Common Error Messages:

1. "RLM script not found"

   • Script failed to load from server
   • Check internet connection
   • Try refreshing the page

2. "Authorization failed"

   • Beta/Dev access denied
   • Check your MCID and authorization status

3. "Version mismatch"

   • Loader and script versions don't match
   • Update your loader to the latest version

Network Issues

Symptoms:

• Script fails to load
• API calls fail
• Intermittent functionality

Solutions:

1. Check internet connection

   • Ensure stable internet connection
   • Try accessing other websites

2. Check firewall/antivirus

   • Some security software blocks Tampermonkey
   • Add exceptions for your browser

3. Try different network

   • Test on mobile hotspot
   • Check if issue persists

Script Conflicts

Symptoms:

• RLM works but other features break
• Unexpected behavior
• Console shows conflicts

Solutions:

1. Disable other scripts

   • Temporarily disable other Tampermonkey scripts
   • Test if RLM works alone

2. Check script order

   • In Tampermonkey dashboard, reorder scripts
   • Put RLM at the top of the list

3. Update conflicting scripts

   • Update other scripts to latest versions
   • Check for compatibility issues

📞 Getting Help

Before Contacting Support

1. Check this troubleshooting guide
2. Try the solutions listed above
3. Check browser console for errors
4. Test in incognito mode

When Contacting Support

Include this information:

• Browser and version (e.g., Chrome 95.0)
• RLM version (Main/Beta/Dev)
• MissionChief server (US/UK/DE/etc.)
• Error messages from console
• Steps to reproduce the issue

Contact Methods

1. 💬 Discord - Join our support server
2. 🌐 Website - Use the contact form
3. 📧 Email - Contact the development team

🔄 Cache Clearing Tools

Automatic Cache Clear

• Visit realism-location-marker.com/clearcache
• Use the provided tools to clear cache

Manual Cache Clear

1. Chrome/Edge: Ctrl+Shift+Delete → Select "Cached images and files"
2. Firefox: Ctrl+Shift+Del → Select "Cache"
3. Safari: Cmd+Option+E → Clear cache

PowerShell/Batch Scripts

• Download cache clearing scripts from our website
• Run as administrator for complete cache clear

✅ Success Indicators

RLM is working correctly when:

• ✅ RLM dropdown appears in top-right corner
• ✅ Console shows "RLM V6 Loader starting..." message
• ✅ Map shows additional markers and information
• ✅ Building check warnings appear when appropriate
• ✅ No error messages in browser console

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Last updated: September 2025