The B2B/B2C eCommerce platform built for SAP. Fully integrated with your SAP ERP to manage inventory, pricing, orders, and customer engagement in real time. From a Proof of Concept to a live storefront in as little as 10 days.
This repository is the official documentation hub for Onibex eCommerce 360°, the SAP-integrated self-service commerce platform that empowers wholesale and retail businesses to sell online without disconnecting from their SAP core.
eCommerce 360° is an all-inclusive B2B and B2C commerce platform designed specifically for enterprises running SAP ERP. Unlike generic eCommerce platforms that require complex middleware to connect to SAP, eCommerce 360° is natively integrated. Every product, price, inventory level, and order flows in real time between your storefront and your SAP system, with no batch jobs, no data drift, and no reconciliation nightmares.
Built with business owners, product engineers, sales teams, and end customers in mind, eCommerce 360° gives your organization a modern, self-service commerce experience while preserving the SAP-verified processes your business already runs on.
💡 The Onibex difference: If you had a heart condition, would you choose any doctor or a heart specialist? Onibex is eCommerce specialized in SAP.
Give your customers a modern, intuitive shopping experience with everything they need to do business with you 24/7:
- Product catalog with rich media, categorization, and search.
- Real-time inventory by plant and warehouse.
- Customer-specific pricing driven directly from SAP conditions.
- Order placement with SAP-native validation.
- Order history and tracking with live status updates.
- Account statements and self-service AR visibility.
No middleware. No batch delays. eCommerce 360° talks directly to SAP:
- Real-time order flow into SAP Sales Orders.
- Live inventory from SAP MM (
MARD,MSEG). - Customer-specific pricing from SAP SD pricing conditions.
- Delivery and billing synchronized with SAP.
- Master data governance with SAP as the source of truth.
Turn your storefront into a collaboration hub between B2B Buyers, Sales Reps, and Customer Service:
- Push notifications for order updates, back-in-stock alerts, and campaigns.
- Integrated ticketing system for support requests.
- Live chat between customers and sales/support agents.
- Reports and analytics on customer behavior, sales performance, and support metrics.
Reduce time-to-value for your customers and internal teams:
- Virtual tour for first-time users.
- Self-explanatory UI built on years of user research across industries.
- Self-service help center with searchable documentation.
- AWS-certified infrastructure for enterprise security, reliability, and scalability.
- Cloud-agnostic deployment options.
- Multi-tenant architecture with role-based access control.
- SAP-compliant security and audit standards.
eCommerce 360° serves different roles across your organization:
| Role | What eCommerce 360° gives you |
|---|---|
| Business Owners | A modern digital sales channel that scales with your SAP business processes, without ripping and replacing your core. |
| Sales Teams | Live visibility into customer accounts, orders, and pipeline. Communication tools to interact with B2B Buyers directly. |
| Product Engineers | A flexible, non-linear platform to reorganize, compare, and improve products while keeping everything in place. |
| Customer Service | A ticketing system, live chat, and reports to serve customers proactively and reduce resolution times. |
| B2B Buyers | Self-service access to inventory, pricing, order placement, history, and account statements. No more waiting for a sales rep. |
Generic eCommerce platforms treat SAP as an afterthought. eCommerce 360° is built around SAP from day one. Here's what that means in practice:
| Common Limitation of Generic Platforms | How eCommerce 360° Solves It |
|---|---|
| SAP data synced via batch jobs, causing pricing and inventory drift. | Real-time bidirectional integration with SAP. |
| Customer-specific pricing requires custom middleware. | Native support for SAP pricing conditions out of the box. |
| Order errors due to SAP validation failures after checkout. | Pre-checkout validation against SAP business rules. |
| No visibility of the customer's actual SAP account state. | Live account statements, orders, and deliveries in-app. |
| Long implementation timelines (6-12 months). | Proof of Concept integrated with SAP in 10 days. |
Browse the documentation folders in this repository to learn how to configure, deploy, and operate eCommerce 360°:
- Setup and Installation: provisioning your eCommerce 360° instance.
- SAP Integration: connecting your SAP system, configuring RFC destinations, and validating master data flows.
- Catalog Management: publishing products, managing categories, and configuring pricing.
- Order Management: end-to-end order flow from checkout to SAP.
- Communication Tools: setting up the ticketing system, live chat, and push notifications.
- User Management: roles, permissions, and multi-tenant configuration.
- Reports and Analytics: dashboards and KPI tracking.
Documentation manuals will be added incrementally to this repository.
Onibex is the only company in the world capable of offering a Proof of Concept integrated to your SAP system in 10 days. Get in touch to see eCommerce 360° running against your own SAP data.
eCommerce 360° works seamlessly with the rest of the Onibex product family:
- OneConnect — The SAP-verified data integration platform that powers real-time data flow between SAP and downstream systems.
- ASK. Agentic Semantic Knowledge — AI-powered semantic querying over your SAP Data Products, giving your commerce and sales teams natural-language access to business insights.
Onibex is a global software and services company specialized in SAP data integration, agentic AI, and B2B/B2C eCommerce. We help enterprises unlock the full value of their SAP data through real-time streaming, intelligent automation, and self-service digital commerce, all built with SAP best practices and enterprise-grade governance.
- 🌐 Website: www.onibex.com
- 💼 LinkedIn: linkedin.com/company/onibex
- 📧 Email: contact@onibex.com
- 🛟 Support: support@onibex.com