FixUp - Real-Time Service Platform

FixUp is a production-like real-time service marketplace platform that connects customers with professional service providers through smart issue classification, real-time communication, and automated routing. The system enables users to report problems, attach images, and receive instant assistance from the most relevant professionals.

💡 Project Overview

FixUp is a smart service orchestration system designed to reduce the time between problem reporting and resolution. Users can:

• Report technical or home-related issues
• Upload images for better diagnosis
• Chat in real time with professionals
• Get automatic issue classification
• Request professional visits
• Receive booking confirmations via email

✨ Features

💬 Real-Time Chat (SignalR)

• Instant messaging between users and professionals
• Live updates without page refresh
• Group-based conversation handling

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📸 Image Upload System

• Upload images directly in chat
• Stored securely via backend API
• Displayed in real-time in conversation

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🧠 Smart Issue Classification System

Custom rule-based multilingual keyword engine:

• Hebrew / English / Russian / Arabic support
• Category detection using predefined keyword dictionaries
• Automatic routing to relevant professionals

Note: This system is rule-based (not AI), built using custom logic.

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🧑‍🔧 Professional Routing System

• Automatic assignment based on category
• Real-time job notifications via SignalR
• Dedicated groups per category

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📅 Professional Scheduling

• Availability calendar per professional
• Mark as busy / available
• Supports flexible scheduling

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📧 Booking System

• Customers can request professional visits
• Email notifications sent on booking confirmation
• Minimum service duration support

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🔐 Authentication & Authorization

• JWT-based authentication
• Role-based access control (Client / Professional)
• Secure protected routes

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🧾 Chat History System

• Customers: session-based conversations
• Professionals: persistent chat history

🧱 Tech Stack

👥 Team Contribution

This project was developed collaboratively under a GitHub Organization.

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TehillaZ

• Real-time communication architecture using SignalR for instant bi-directional messaging
• Robust message pipeline handling client-server synchronization, validation, and delivery flow
• End-to-end image processing and AI integration pipeline for automated request analysis and categorization
• Intelligent routing system for dynamic assignment of requests to relevant professionals based on classification logic

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SaraAbaShaul

• Booking System: Designed and implemented the end-to-end appointment logic.
• Managed scheduling and professional availability.
• Integrated email service for automated confirmations.
• Ensured seamless backend workflow.

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hadas0556751108-sudo

• Backend Architecture: Core system design using .NET Web API.
• Built layered system (Controllers / Services / Repository / Data Layer).
• Responsible for database schema and system organization.

UI / Design

Base44 AI-assisted design tool Implemented in React + Tailwind CSS

📸 Screenshots

⚙️ Environment Configuration

Create a local appsettings.json file inside the backend project and configure the required secrets and local settings:

{
  "GeminiApiKey": "YOUR_API_KEY",

  "ConnectionStrings": {
    "DefaultConnection": "YOUR_CONNECTION_STRING"
  },

  "Jwt": {
    "Key": "YOUR_JWT_SECRET",
    "Issuer": "FixUpBackend",
    "Audience": "FixUpFrontend",
    "DurationInMinutes": 120
  },

  "EmailSettings": {
    "Email": "YOUR_EMAIL",
    "Password": "YOUR_EMAIL_PASSWORD",
    "Host": "YOUR_SMTP_HOST",
    "Port": 587
  }
}

🚀 Running The Project

1️⃣ Clone the repository

git clone YOUR_REPOSITORY_URL

2️⃣ Frontend Setup

cd client
npm install
npm run dev

Frontend runs on: http://localhost:5173.

3️⃣ Backend Setup

cd server
dotnet restore
dotnet run

Backend runs on: https://localhost:7230

4️⃣ Database Setup Make sure SQL Server is running locally and update the connection string inside:

appsettings.json

Apply Entity Framework migrations:

Update-Database