App‐Support

Welcome to our support page! We are dedicated to providing you with the best, most reliable app experience. If you encounter any bugs, have a feature request, or need general assistance, we are here to help.

✉️ How to Report an Issue or Provide Feedback Because our apps are built with a strict privacy-first and offline-first philosophy, we do not use background servers to silently track your usage or monitor crashes. This means your direct feedback is incredibly valuable to us.

If you need help, please send an email directly to our support inbox:

Email: lesterliu6@foxmail.com

To help us resolve your issue as quickly as possible, please include the following details in your email: App Name: Which of our apps are you using? (e.g., SignalFlare) Device Model: What device are you on? (e.g., iPhone 15 Pro) iOS Version: What software version are you running? (e.g., iOS 17.4) Description of the Issue: Please describe the bug or feature request in detail. If it's a bug, what were you doing right before it happened? Screenshots or Screen Recordings: If applicable, attaching visual evidence is highly appreciated and helps us locate and fix the problem much faster. We typically review and reply to all support emails within 24 to 48 hours. Thank you for your patience and for helping us improve!