Request for Production Credentials (merchantId, client_id, client_secret) for PhonePe Integration

[chankruze]

Hi PhonePe Team,

We are currently integrating the PhonePe Payment Gateway using both:

• Website Integration (Standard Checkout API)
• React Native Mobile SDK

Our implementation is working correctly in development and staging environments using test credentials.

References Used

• Website Integration Docs: https://developer.phonepe.com/payment-gateway/website-integration/standard-checkout/api-integration/api-integration-website
• React Native SDK Docs: https://developer.phonepe.com/payment-gateway/mobile-app-integration/standard-checkout-mobile/react-native/introduction
• Sample App: https://github.com/PhonePe/pg-sdk-react-native-sample/tree/main

We also noticed in the sample app:

"Please get in touch with the PhonePe integration team ([merchant-integration@phonepe.com](mailto:merchant-integration@phonepe.com)) to get your secret keys..."

Issue

When we switch to production mode in the PhonePe Business Dashboard:

• We only see an API Key

• We do NOT see:

  • client_id
  • client_secret
  • client_version

However, the React Native SDK requires:

• <merchantId>
• <client_id>
• <client_version>
• <client_secret>

Because of this, we are unable to proceed with production integration for the mobile SDK.

Environment / Versions

For better context, here are the key versions we are using:

• React Native: 0.84.0
• React: 19.2.3
• react-native-phonepe-pg: 3.1.1
• Node.js: >= 22.11.0

Questions / Help Needed

1. How can we obtain the required production credentials:

   • merchantId
   • client_id
   • client_version
   • client_secret

2. What is the purpose of the API Key shown in the dashboard?

   • Does it replace any of the above credentials?
   • If yes, how should it be used with the React Native SDK?

3. Is there any updated or correct documentation for production setup (especially for React Native SDK)?

Additional Context

We have already reached out via email to [merchant-integration@phonepe.com](mailto:merchant-integration@phonepe.com), but have not received a response yet. Posting here for quicker guidance.

Any help or clarification would be greatly appreciated. Thanks in advance!

[chankruze]

To help clarify our setup, below is the exact flow we are currently using successfully in staging/test:

Our Current Flow

Backend

1. Fetch OAuth token using:
   • client_id
   • client_secret
   • client_version

response = Faraday.post(PhonePe::Config.auth_token_url) do |req|
  req.headers["Content-Type"] = "application/x-www-form-urlencoded"
  req.body = URI.encode_www_form({
    client_id: ENV["PHONEPE_CLIENT_ID"],
    client_secret: ENV["PHONEPE_CLIENT_SECRET"],
    client_version: ENV["PHONEPE_CLIENT_VERSION"],
    grant_type: "client_credentials"
  })
end

access_token = JSON.parse(response.body)["access_token"]

2. Create PhonePe checkout order:

payload = {
  merchantOrderId: booking.booking_id,
  amount: booking.net_total_in_paisa,
  expireAfter: 600,
  paymentFlow: {
    type: "PG_CHECKOUT"
  }
}

response = Faraday.post(PhonePe::Config.checkout_sdk_order_url) do |req|
  req.headers["Content-Type"] = "application/json"
  req.headers["Authorization"] = "O-Bearer #{access_token}"
  req.body = payload.to_json
end

phonepe_response = JSON.parse(response.body)

3. Return to app:

{
  "payment": {
    "orderId": "...",
    "token": "...",
    "paymentUrl": "...",
    "merchantId": "...",
    "sdkEnvironment": "PRODUCTION"
  }
}

React Native App

We initialize and start the PhonePe SDK like this:

await PhonePePaymentSDK.init(
  environment,
  merchantId,
  flowId,
  environment !== 'PRODUCTION',
);

const requestBody = JSON.stringify({
  orderId,
  merchantId,
  token,
  paymentMode: {
    type: 'PAY_PAGE',
  },
});

await PhonePePaymentSDK.startTransaction(requestBody, appScheme);

If SDK launch fails, we fall back to hosted checkout:

await Linking.openURL(paymentUrl);

Current Production Blocker

This works in test/staging.

In production, however, the dashboard only shows an API Key. We do not see:

• merchantId
• client_id
• client_secret
• client_version

Because of that, we are blocked on production mobile SDK setup, since we cannot:

• fetch OAuth token
• create SDK checkout order
• initialize the SDK using the required production credentials

Clarification Needed

1. How can we obtain production:

   • merchantId
   • client_id
   • client_secret
   • client_version

2. What is the purpose of the API Key shown in the production dashboard?

   • Does it replace any of the above?
   • If yes, what is the correct React Native SDK production flow?

3. Is there updated production documentation for React Native SDK / PG Checkout that reflects the current dashboard and credential setup?

[aakhibPP]

Hi, please share the subject line for the email that was raised with us.

[chankruze]

Hi, please share the subject line for the email that was raised with us.

The subject line was same as the issue title:

Request for Production Credentials (merchantId, client_id, client_secret) for PhonePe Integration

Profile Name: BROTHERS EQUIPMENT AND EQUIPMENT PRIVATE LIMITED

[aakhibPP]

Hi. Our internal team is investigating this, and you will receive an update in the same email thread soon.

[manojeet24]

I, too, am facing the same problem. Recently, I migrated from Phonepe V1 (MID, Salt Key, Salt Key Index) to V2 (client ID, client secret, client version).

The context: We are trying to integrate the PhonePe payment gateway with our react native mobile app.

The issue is that Phonepe's documentation is itself contradictory. Let me tell you how:

1. In the documentation of setting up SDK: https://developer.phonepe.com/payment-gateway/mobile-app-integration/standard-checkout-mobile/react-native/sdk-setup, we can see that Merchant ID is required (that is, the phonepe account is using V1)

2. But see the server-side implementation: https://developer.phonepe.com/payment-gateway/mobile-app-integration/standard-checkout-mobile/react-native/sdk-setup#nav-server-side-implementation

Here, to Fetch Auth Token API, one need to have client_id and client_secret (but that is using V2)

So, as per PhonePe, to initialise the mobile PhonePeSDK, one needs to have V1 credentials but to generate a Auth token one needs to have V2 credentials as well.

I opened a ticket with them where they said either V1 or V2 can be active (one at a time)!

I spent hours building the mobile app. I really hope that PhonePe helps us with this discrepancy!!!

[chankruze]

For now we have switched to Razorpay but I am still waiting for PhonePe team's response.

[hrmharshsolanki05]

Currently integrating the PhonePe SDK into the React Native app.

Facing some issues with setting up the test environment and understanding what configurations/details are required for the PhonePe integration.

@chankruze @manojeet24

[abhiiishek07]

Hi @chankruze Was your issue resolved by the phonepe team ? Because I also can not get the client id and secret in prod and the webhook tab is also disabled in the prod. If issue got resolved how much time did it took from the phonepe ??

[chankruze]

@hrmharshsolanki05 @abhiiishek07

God knows how many times we’ve submitted the company details as requested. Still, no solution yet. :(

We’ve added Razorpay for now, while keeping PhonePe integrated. We may also consider Cashfree. Since we already have PG switching logic, admins can switch between gateways as needed.